In our comparison of 8x8 X Series vs. Fuze, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
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In our rating and review comparison of 8x8 X Series vs. Fuze, Fuze has 39 user reviews and 8x8 X Series has 75. The average star rating for Fuze is 4.15 while 8x8 X Series has an average rating of 3.72. Fuze has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Fuze reviews, Fuze has stronger overall reviews.
8x8 X Series vs. Fuze both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Collaboration Tools, File Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of 8x8 X Series vs. Fuze, Fuze offers more of the most popular features and tools than 8x8 X Series.
In our pricing comparison of 8x8 X Series vs. Fuze, Fuze's pricing starts at N/A/month and is more affordable compared to Fuze's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Fuze shows that Fuze scores higher in usability for meets requirements, quality of support, ease of admin. 8x8 X Series scores higher in ease of use, learning curve, setup & support, but Fuze has the best scores overall for system usability.
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