IT Service Management (ITSM) Software

What is the best IT Service Management (ITSM) Software?

Top 10 IT Service Management (ITSM) Software

Zoho Desk / NinjaOne / TOPdesk / ServiceDesk Plus / Zendesk Suite / ServiceNow / ClickUp / Atera / Cisco Meraki / Citrix

WH Score
9.4
Zoho Desk
18reviews
Starting Price:$0 per user / per month
Zoho Desk is a cloud-based customer support platform, furnishing an extensive toolkit to manage customer inquiries and support tickets adeptly. The platform's user-friendly interface and robust features position it as an optimal solution for businesses of diverse sizes aiming to streamline their cus...
WH Score
9.3
NinjaOne
35reviews
Starting Price:N/A
NinjaOne is a comprehensive Remote Monitoring and Management (RMM) platform designed to empower IT professionals and Managed Service Providers (MSPs) with efficient IT infrastructure management and monitoring capabilities. With a wide range of advanced features, NinjaOne simplifies the management of...
WH Score
8.8
TOPdesk
11reviews
Starting Price:N/A
TOPdesk is an IT service management software that helps organizations streamline their service management processes. With TOPdesk, users can easily manage incidents, requests, changes, and problems within a single platform. The software features an intuitive user interface that makes it easy to navi...
WH Score
8.7
ServiceDesk Plus
30reviews
Starting Price:$10 per user / per month
ServiceDesk Plus is a comprehensive help desk software solution developed by ManageEngine, a division of Zoho Corporation. It is an IT Service Management (ITSM) software that helps organizations of all sizes manage their IT assets, incidents, problems, changes, and knowledge base. One of the key fea...
WH Score
8.6
Zendesk Suite
388reviews
Starting Price:$49 per user / per month
Zendesk Suite is an end-to-end customer relationship platform that combines help desk, voice and CX capabilities into one powerful application. AI is a key capability at Zendesk, offering users the ability to infuse intelligent automation across a variety of areas, from customer interactions to inte...
WH Score
8.6
ServiceNow
16reviews
Starting Price:N/A
ServiceNow helps enterprises to build cloud networks or software that can help them in administration, governance, or digital workflow management. ServiceNow has grown immensely popular because of all the talk that goes around business automation. ServiceNow is an American-based company operating fr...
WH Score
8.4
ClickUp
15reviews
Starting Price:$0 per user / per month
ClickUp is a cloud-based project management tool designed for the sole purpose of streamlining team collaboration and productivity. What sets ClickUp apart is its flexibility, allowing users to customize the platform to their team's unique needs. With a wide array of customizable views, layouts, and...
WH Score
7.9
Citrix
0reviews
Starting Price:N/A
Citrix is a cloud computing and virtualization company that provides secure networking, endpoint security, zero-trust access, and application, desktop, and server virtualization. Citrix helps companies protect sensitive business data, centralize and deliver critical applications, and create exceptio...
WH Score
7.9
Cisco Meraki
0reviews
Starting Price:N/A
Cisco Meraki is a network management and security platform that leverages intuitive technologies to secure data networks, streamline and optimize IT, and securely connect data, people, and devices in one centralized solution. Serving over 800,000 companies and over 15 million devices around the worl...
WH Score
7.9
Atera
0reviews
Starting Price:$149 per user / per month
Atera is an IT Management platform that helps companies secure, streamline, and automate their IT support infrastructure by combining Help Desk, Ticketing, and Remote Monitoring & Management (RMM) in one AI-powered system. Atera provides a user-friendly interface and allows IT professionals to e...
The right software for your business

Get your personalized recommendations now.