6 Questions to Ask About Conference-Call Solutions

6 Questions to Ask About Conference-Call Solutions

No single approach to video conference calling is right for every company — or even the majority of them. There are simply too many variables in terms of both requirements and solutions. One big decision that your business will definitely have to make, though, is choosing between a commercial service or an on-premise deployment. There are myriad variations to both approaches; here are some questions you can ask yourself to help you decide.

  1. How often does your company hold conference calls? If the answer to this question is "not often," the solution is a no-brainer: Go with a commercial service. Your company won't spend a lot of money buying a solution it seldom uses, and quality will be guaranteed. All you have to do is make the reservation and pay the bill.
  2. Do calls occur regularly or irregularly? If your company holds conference calls regularly, it makes sense to at least consider implementing an in-house system. A consistent conference-call schedule makes it easier to compare the cost of purchasing a system with that of paying for a service. And purchasing a solution might save the business considerable money over the long term. But if conference calls come clustered at certain times of the year, a commercial service will probably be a better option; you don't want the brand-new conferencing package to gather dust for most of the year.
  3. How many participants do conference calls typically involve? If just a few people are usually in on calls, your existing phone system might be able to accommodate them. Some IP PBX es even comes with built-in conference bridges that can handle anywhere from a handful of people to hundreds of participants. If your business uses a hosted VoIP service, the provider might also have significant capabilities. And if your company's conference calls are generally large, spending money for an add-on system from either your IP PBX vendor or a third-party supplier could be a more cost-effective approach in the long run than using a commercial service. However, note that when call participants are limited, outside services can be cheap or free. FreeConferenceCall.com, for example, allows calls with up to 96 participants for up to six hours at no cost. But for global marketing or financial calls with hundreds or thousands of participants, definitely go with a commercial service.
  4. Does the number of call participants vary greatly? As with predictable schedules, having predictable numbers of participants favors an in-house solution. But if the number of callers varies hugely, buying a system could stick your company with a capacity that it doesn't fully use most of the time.
  5. How important are sound quality, reliability, and the ability to ramp rapidly? When such factors are crucial, a commercial service is the only solution. You don't want to risk having the conference call crash when 1,000 investors dial-in within five minutes of each other.
  6. How much control and flexibility does your company need? Being able to manage the conference call through a sophisticated graphical interface can make a big difference. Such a solution may let you drag and drop participants into or out of the conference with your mouse or allow you to mute individual (or all) callers with a click or two. Such capabilities are more likely to be available in on-premise or hybrid premise/hosted solutions. Commercial services, by contrast, may give you little more than a phone number, a conference ID, and instructions for seeking assistance.

Importance of video conferencing software in business

Video conferencing software enables companies and organizations to hold face-to-face meetings with people without moving to one particular location. As video conferencing companies roll out features to best teleconferencing software features like Zoom, Microsoft Teams, and Cisco Webex, the software’s cost increases, which many businesses find justified because of the benefits that video conferencing platform brings to business operations.

We know that conferencing solutions contain integrated software that ensures you have a high-quality video conferencing experience. It allows you to link to different users and have business discussions with them whenever you want. The best video conferencing software also offers screen sharing, scheduling of meetings, voting analytics, chat functionality, email, and a host of tools that make it easier for organizations and corporations to carry meetings with multiple people and get inputs from them as well.

Hence, it helps people hold meetings and conferences in real-time. Web conferencing solution helps break boundaries of distance among organizations. These are the most popular video conferencing software benefits;

Outreach to several people simultaneously

Video teleconferencing software enables you to conduct meetings with several people simultaneously. You can chat/talk with people from different parts of the world at the ease of your office or residence. Business owners can do meetings and strategic planning. They can connect with employees and clients. You receive the option of connecting to multiple people and executing your business strategies with ease.

Tie up all your workers through the conferencing solution

Your business might have remote workers who are spread out throughout different locations. You can link them through conferencing software. It also enables you to check the location and activities of staff. Thus you can monitor all your workers, leading to better management and ensuring all your workers are on track.

Improved productivity

You notice an increase in team productivity. Video web conferencing software enables participants to stay mindful and attentive to the topic of discussion. Thus the projects get completed faster. Productivity also improves, and the employees feel more engaged and in sync with each other. Some top video conferencing solutions offer features like free screen sharing, HD video, and audio. They give you all the managerial tools for an effective video conference.

Time-saving & cost-effective

Video conferencing programs save your time and money related to business traveling. Business owners use meeting programs to connect with people for interviewing candidates, negotiating deals, and routine meetings. Hence a lot of money and time gets saved. This is super beneficial for businesses as they start getting more ROI. Thus, video conference programs significantly lower the costs of running a company.

Helping telecommunication

Video conversation programs also aid telecommunication. They help in providing a visual display to a normal audio call. If workers have flexible work timings, then corporate meeting app software can be the best way to curb a lack of interaction among remote workers.

Key takeaways

Many well-known vendors are selling top video conferencing software for organizations and enterprises. After performing a video conference systems comparison, you can choose video conferencing products for your business. 

The video conferencing comparison chart can include elements like the software's features such as video recording, group calls, one-on-one calls, screen sharing, video stitching, video and audio quality, usability, pricing, video conferencing software reviews, and customer support. 

With high-quality video conferencing software, you can tweak the conference with conferencing features such as scheduling and arranging conferences, chatting on text, and digital whiteboards.