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Top MAXcallcommand Features

What are the Best MAXcallcommand Features?

Call Management & Administration
  • Call Queue
  • Call Barge
  • Call Whisper
Call Routing Types
  • Queue-Based Routing
  • Voicemail Routing
Reporting & Analytics
  • Call Log Reports
  • Dashboard
  • Call Analytics
  • Quality Monitoring
  • Agent Analytics
  • Supervisor Reports
  • Call Monitoring
Collaboration Tools
  • Workspace
  • Agent Console
  • Agent Management
  • Administrator Console
  • Multiple Location Management
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
Third-Party Integrations
After-Sales Service
  • Technical Support
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