Talkdesk Pricing

How much does Talkdesk cost?

CX Cloud Essentials

$75

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Softphone
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Flip
Automatic Call Distribution (ACD)
IVR
Do Not Call (DNC) List
Call Flow
Call Scripting
Skills-Based Routing
Event-Driven Routing
Voice
Call Log Reports
Dashboard
Call Analytics
Call Monitoring
Call Summary
Call Recording
Call Flow Designer
Workspace Designer
Centralized Console
APIs
Salesforce
Zendesk
Slack
ServiceNow
Microsoft Teams
Course Library
Artificial Intelligence (AI)
Machine Learning (ML)
Natural Language Processing (NLP)
Product Guide/Manual

CX Cloud Elevate

$95

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Softphone
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Flip
Automatic Call Distribution (ACD)
IVR
Auto Attendant
Do Not Call (DNC) List
Call Flow
Call Scripting
Skills-Based Routing
Event-Driven Routing
Feedback Management
Voice
Chat/IM
SMS
Email
Chatbots
Call Log Reports
Dashboard
Call Analytics
Quality Monitoring
Call Monitoring
Call Summary
Call Recording
Screen Recording
Speech-to-Text
Virtual Assistant
Call Flow Designer
Workspace Designer
Centralized Console
Quality Management
APIs
Salesforce
Zendesk
Slack
ServiceNow
Microsoft Teams
Course Library
Artificial Intelligence (AI)
Machine Learning (ML)
Natural Language Processing (NLP)
Product Guide/Manual

CX Cloud Elite

$125

per user / per month

Inbound Calling
Outbound Calling
Local Calling
International Calling
Softphone
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Flip
Automatic Call Distribution (ACD)
IVR
Auto Attendant
Predictive Dialing
Do Not Call (DNC) List
Call Flow
Call Scripting
Skills-Based Routing
Event-Driven Routing
Feedback Management
Voice
Chat/IM
SMS
Email
Chatbots
Call Log Reports
Performance Evaluations
Dashboard
Call Analytics
Quality Monitoring
CX Analytics
Sentiment Analysis
Call Monitoring
Call Summary
Call Recording
Screen Recording
Speech-to-Text
Custom Reports
Virtual Assistant
Call Flow Designer
Workspace Designer
Centralized Console
Quality Management
APIs
Salesforce
Zendesk
Slack
ServiceNow
Microsoft Teams
Course Library
Performance Management
Artificial Intelligence (AI)
Machine Learning (ML)
Natural Language Processing (NLP)
Product Guide/Manual

Experience Clouds

Price not provided by vendor

Inbound Calling
Outbound Calling
Local Calling
International Calling
Softphone
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Flip
Automatic Call Distribution (ACD)
IVR
Auto Attendant
Predictive Dialing
Do Not Call (DNC) List
Call Flow
Call Scripting
Skills-Based Routing
Event-Driven Routing
Feedback Management
Voice
Chat/IM
SMS
Email
Chatbots
Call Log Reports
Performance Evaluations
Dashboard
Call Analytics
Quality Monitoring
CX Analytics
Sentiment Analysis
Call Monitoring
Call Summary
Call Recording
Screen Recording
Speech-to-Text
Custom Reports
Virtual Assistant
Call Flow Designer
Workspace Designer
Centralized Console
Quality Management
APIs
Salesforce
Zendesk
Slack
ServiceNow
Microsoft Teams
Course Library
Performance Management
Artificial Intelligence (AI)
Machine Learning (ML)
Natural Language Processing (NLP)
Product Guide/Manual

Talkdesk Top Pricing Related Review

Aaron

Reviewed on 24 January 2020

Horrible Experience

Having the software functioning took extremely long. Their support team is extremely poor-unreliable, inept, etc.

Pros

None.

Cons

Extremely costly, not suitable for small enterprises, and terrible call quality.

View All Talkdesk Reviews

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