GoTo Contact Center is an omnichannel contact center solution that caters to customer management across voice, chat, video, SMS and email. Especially built for small to medium-sized businesses, GoTo Contact Center delivers a comprehensive UCaaS solution that is scalable yet budget-friendly.
Based on the cloud, a central web-based console is all that is required for supervisors and agents alike to answer customer queries across any communication channel. Intelligent call routing, large-scale outbound dialing and pre-recorded voicemail features further propel mass campaign management, thereby helping small and large businesses alike to meet seasonal or sudden customer demands.
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