Gladly Features 2022 - Wheelhouse

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Gladly

By Gladly

Wheelhouse Score
2.05/5
Average
Rating
5.00/5
Excellent
Features
0.21/5
Average
Pricing
Mid-Range

Radically Personal Customer Service

Packages
Reporting & Analytics
Historical Reporting
Real-Time Dashboards
Inbound Communications
Call queuing
IVR (Interactive Voice Response)
ACD (Automatic Call Distributor)
Custom Caller ID
Channels Supported
Voice
SMS
Email
Live Chat
Social Media
Outbound Communications
Campaign Management
Outbound IVR
Speed Dial
Predictive Dialer
Integrations
Big Commerce
Magento
Shopify
Security/Compliance
Single-Sign-On
Contact Center Types
Outbound
Inbound
Automations and AI
AI-Powered Workflows
Workforce Optimization
Agent Management
Task Management
Free User
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Task User
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Support Hero
 
 
 
 
 
 
 
 
 

Get In Touch

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Advertise With Us
info@wheelhouse.com