C-Zentrix

C-Zentrix

0 reviews

WH Score

6.1

Top C-Zentrix Features

What are the Best C-Zentrix Features?

Phone System Features

Inbound Calling
Outbound Calling

Call Management & Administration

Call Hold
Call Redial
Call Queue
Call Barge
Call Whisper
Automatic Call Distribution (ACD)
IVR
Progressive Dialing
Predictive Dialing

Call Routing Types

Last Agent Routing

Customer Management

Customer Profiling

Supported Channels

Voice
Social Media

Conferencing Capabilities

Audio Conferencing

Reporting & Analytics

Dashboard
Call Analytics
CX Analytics
Campaign Monitoring

Recording

Screen Recording

Drag-and-Drop Builders/Designers

Campaign Builder

Systems/Administrative

Bulk Actions
Agent Management

After-Sales Service

Phone Support
Email Support
Chat Support

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Popular C-Zentrix Comparisons

RingCentral Contact Center

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Research & Articles

Best WH Scored C-Zentrix Alternatives

9.3

9.1

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

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