Alliance Phones
Alliance Phones
2 reviews
WH Score
7.9

Alliance Phones Overview

What is Alliance Phones?

The US-based business VoIP provider Alliance Phones is the most easy-to-use Business VoIP Provider. The phone is easy to set-up and use, providing small and medium-sized companies, communities and call centers with IP telephony solutions. The phone supports a number of platforms such as Android, iOS, Windows and Mac. All phones come preconfigured and don't require any additional installation.

Alliance Phones support and can provide all the major brands of IP Phones like Cisco, Polycom, Yealink, Grandstream + more. Any SIP Compatible device can be brought onboard.

You can sign up for a free demo and get unlimited free calling for 30 days. Alliance offers three plans to suit your specific business needs:

  • Easy Plus: This plan is suitable for 1 to 3 users and provides features such as unlimited minutes, rich PBX, no initial setup, and a monthly contract.
  • Simplicity Plus: This plan is suitable for 4 to 20 users and offers unlimited minutes, rich PBX, no initial setup, and a monthly contract.
  • Effortless Plus: This plan is suitable for 100+ users and delivers the same functionality as that of Simplicity Plus.

The additional features included in every plan are:

  • Quick and simple installation
  • Easy Integration between your phones & your business system
  • Unlimited and Free Auto Attendants
  • Conference Calls
  • Online Fax
  • Call Queuing
  • Call Recording
  • Epic Support
  • Extensions & Voicemail
  • Music/Message on Hold
  • Cloud Contact Management
  • Integration with Microsoft Outlook, Filemakes and SugarCRM
  • Unlimited Plans apply to the United States and Canada only
  • Porting Phone Numbers $15/number

Alliance owns and sells technology they own. This makes it easier to troubleshoot and perform upgrades and maintenance on their own schedule for small business clients.


Company:Alliance Phones
Categories:Phone Systems
Platforms:

Alliance Phones Recent Reviews


S
Samuel
Reviewed on 15 July 2019

great pricing

Supreme customer support is the hallmark of Alliance Phones.

Pros
  • You can contact customer service through multiple channels 24/7
  • It offers some more great features like the caller ID Management, call forwarding control, extensions and toll-Free Numbers.
Cons
  • Customers have to pay a higher fee for the monthly subscription due to call recording billing/minute.

D
Debbie
Reviewed on 24 April 2019

Stunning Support with Splendid Service

Pros
  • Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system
  • The provider asked us to change the router as we were suffering from poor voice quality and call-droppings
  • At that point, we decided to change our services and go for Alliance Phones
  • Their team worked exclusively and quickly to solve our issues within 2 minutes
  • They did something with our existing router telling us about an option being there
  • Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office
  • Thank you!.
Cons
  • Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Alliance Phones Pricing


Easy Plus
$29.97
per user / per month
Alliance Phones Pricing Details

Alliance Phones Key Features


Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Phone Line Extensions
  • Dial by Name
  • Dial By Extension
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Presence Settings
  • Intercom
  • Shared Lines
  • Ring Groups
  • IVR
  • Auto Attendant
  • Find Me/Follow Me
  • Announcements
  • Speed Dialing
  • Number Porting
  • Number Black/White List
  • Conference Bridge
Call Routing Types
  • Event-Driven Routing
  • Data-Driven Routing
  • Last Agent Routing
Alliance Phones Features Details

Alliance Phones Wheelhouse Score

7.9
What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Alliance Phones Scores

  • Ease of Use
    7.1
  • Meets Requirements
    7.6
  • Ease of Admin
    6.8

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