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McKesson - Practice Management Software

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Details

McKesson Practice Management is built to make medical practices efficient and more effective by ensuring that their operations deliver great financial results and high levels of patient satisfaction. The company offers a range of practice management solutions that are tailored to medical practices of different sizes. Since there are several solutions, the company even offers a tool to help administrators select the right one for them. The solutions are all server based, implying that users may be required to procure new servers if their existing hardware does not have the residual capacity to run the solution.

Details

The McKesson Practice Management solution comes in several different customizations and formats:

  • Small practices – with nine or fewer practitioners – two solutions are offered – Medisoft and Lytec.  Both solutions offer billing and revenue management besides the standard practice management features. Medisoft also comes with applications for mobile phones. Lytec does have some support for mobile phones, but the features appear to be restricted. Both solutions have done a good job in managing patient appointments and scheduling.  Reporting and analytics do not appear to be available with either solution.
  • Medium practices – from 10 to 25 practitioners – for users of this class, McKesson Practice Management offers McKesson Practice Partner besides the options of Medisoft and Lytec (those are available for small practices as well). Practice Partner is a full-featured practice management suite that has EMR software embedded with the solution; it also has detailed reporting features that are not available with Medisoft and Lytec.
  • Large practices – those with more than 25 practitioners – McKesson offers McKesson Practice Partner and McKesson Practice Plus. While McKesson Practice Partner is the same as that offered for medium practices, Practice Plus makes it possible to coordinate multi-site operations and multi-site billing. The reporting tools are also more elaborate.

We do need to point out that all solutions offered under the McKesson Practice Management umbrella are server based. This implies that there could be a requirement to procure additional hardware and some IT-qualified staff would be required to run it. Upgrades and customization could prove tricky as well – especially for smaller practices. 

Features

Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Supported Devices
  • Mobile
  • Tablet
  • Touchscreens
  • Desktop
  • iPad
Targeted Users
  • Primary care (MDs, DOs)
  • Specialists (DC, OD, PT, PhD, LCSW, etc)
  • Small/private practices
  • Mid-sized to large practices
  • Inpatient care organizations (hospitals, etc)
  • Single office
  • Multiple offices
  • Outpatient care providers
  • Substance Abuse Agencies
  • Medicaid Waiver Providers
  • Medical Billing Centers
  • Outsourced Billing Services
Specialties
  • Allergy
  • Anesthesiology
  • Bariatric Surgery
  • Behavioral Health
  • Breast surgery
  • Cardiology
  • Chiropractic
  • Dentistry
  • Dermatology
  • Emergency medecine
  • Endocrinology
  • ENT
  • Family Medecine
  • Gastroenterology
  • General Surgery
  • Geriatrics
  • Hematology
  • Hospital
  • Infectious Disease
  • Internal Medecine
  • Long-Term Care
  • Nephrology
  • Neurology/Neurosurgery
  • Occupational Medecine
  • Oncology
  • Ophtalmology
  • Optometry
  • Orthopedics
  • Pathology
  • Pediatrics
  • Physical Therapy
  • Plastic Surgery
  • Podiatry
  • Psychiatry
  • Psychology
  • Pulmonology
  • Radiology
  • Rheumatology
  • Sleep Medecine
  • SurgiCenter
  • Urgent Care
  • Urology
  • Vascular Surgery
Integrated software suite
  • EMR/EHR
  • Stand-alone
  • Medical practice management
  • Medical billing
User Authentication
  • User authentification
  • Role-based access
  • Manage access permissions
Certifications
  • ONC-ATCB
  • CCHIT
  • Meaningful Use Certified
  • None
  • EHNAC Accredited
  • Microsoft Gold Certification
  • Surescripts Certification
HIPAA Compliance
  • Yes
  • No
  • In process
Scheduling Features
  • Online Patient Scheduling
  • Physician Scheduling
  • Staff Scheduling
  • On-Call Scheduling
  • Facility Scheduling
  • Drag & Drop Scheduling
  • Appointment Management
  • No-Show Tracking
  • Recurring Appointments
  • Appointment Reminders
  • Notes
  • Intelligent Waitlists
  • Multi-Resource Scheduling
  • Check-In & Checkout
System Compliance
  • Office of Inspector General (OIG) Compliance
Deployment
  • Web-based
  • Installed (on-premise)
Patient Management Features
  • Referral Management
  • Patient Medical History
  • Patient Billing History
  • Document Scanning
  • EHR/EMR Integration
  • Specialty-specific EHR/EMR
  • Patient Portal
  • Document Storing
  • Insurance Information Details
  • Two-Way Communications
  • e-Prescrition and Refills
  • Lab Orders & Results
Medical Billing
  • EDI Rules Manager
  • Integrated Medical Codes
  • Integrated Coding Tool
  • Automatic Payment Posting
  • Patient Statements
  • Explanation of Benefits (EOB)
  • Copay Collection
  • Credit Card Processing
  • Electronic Remittance Advice (ERAs)
  • Online Bill Payment
Claim Management
  • Claim Scrubbing
  • Insurance Eligibility Verification
  • Claim Status Tracking
  • Preferred Clearinghouse
  • Electronic Claim Submission
  • Paper Claim Submission
  • e-Faxing
Reporting and Analytics
  • Financial Reports
  • Administrative Reports
  • RBRVS Reporting
  • Payment Audits
  • Staff Productivity
  • Meaningful Use Compliance Reports
  • A/R Reports
  • Clinical Performance Reports
  • PQRS reporting
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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