eClinicalWorks
eClinicalWorks
67 reviews
WH Score
9.0

eClinicalWorks Reviews & Overview

What is eClinicalWorks?

eClinicalWorks is a Revenue Cycle Management (RCM) application which largely taps into the unlimited potential of cloud-computing. Its publisher is a leading cloud-based EHR boasting over 115,000 providers and 800,000 medical professionals. eClinicalWorks Grid Cloud keeps patients and practice data secure and accessible from anywhere on the globe. The system is supported by a network of 9 data centers across the country, increasing both reliability, redundancy back-up and high-speed accessibility. The system provides an expanded RCM service, including communication to practice via RCM console, real-time patient insurance eligibility, claims processing - both primary and secondary - and claims follow-up.

Features

  • eClinicalWorks provides a complete integrated HER and PM solution that offers all of the functionality required by practices and groups of all sizes and specialty. It employs a single database that links patient demographics and medical records, to insurance, billing and claims data
  • The system offers a variety of pricing options to accommodate different user needs and provides an initial on-site training for practices with 1-9 providers.
  • The Healow unit provides a comprehensive patient engagement module that provides multiple tools aimed at increasing communications between health care providers and patients in a secure, easy and convenient way.
  • eClinicalWorks RCM is a cost effective console which provides the ability to filter claims and increase the practice’s visibility
  • Leveraging technology, efficient processes and powerful workflows, eclinicalWorks offers a low billing service of 2.9% of monthly collected revenue.
  • eClinicalWorks supports major population health initiatives such as ACOs, Chronic Care Management, and Patient-Centered Medical Homes  
  • According to American EHR, the system outranks and outperforms other leading cloud-based RCM such as Epic, Athena Health, Nextgen and Cerner

Company:eClinicalWorks
Platforms:

eClinicalWorks Recent Reviews


M
Michelle
Reviewed on 4 April 2023

Its slow! NOT HAPPY!

If you're looking for a software to manage lab orders, the ability to set up standing orders is a great feature to have

Pros
  • The ability to set up standing orders for lab is easy to use.
Cons
  • The software seems poorly designed with numerous usability issues.
  • For instance, finding your own name for a telephone message is needlessly complicated.
  • There are many other similar issues that make using the software frustrating and time-consuming.

M
Mark
Reviewed on 3 March 2023

Best EMR so far

Eclinicalworks is a good EMR that offers a range of features and services for all healthcare practitioners. It allows for patient appointment, check-in, check-out, and ordering medication from the pharmacy, making it an all-in-one solution to many of the challenges faced by healthcare providers. Eclinicalworks is also available on the web, iOS, and mobile app platforms, making it more accessible for all users.

Pros
  • The cloud-based system ensures secure, real-time data access to improve the accuracy and speed of patient care.
  • It also helps to streamline operations, resulting in greater efficiency and cost savings.
  • Furthermore, the system allows for easy customization and integration with existing systems and processes, allowing it to address the specific needs of each healthcare provider.
Cons
  • It is true that the user interface for Eclinicalworks sometimes can be difficult to use, leading to situations where the system hangs or gets stuck.
  • This can be incredibly frustrating for users, especially when they are trying to complete an important task or task with a tight deadline.
  • To address this issue, Eclinicalworks should focus on improving its usability and creating a more intuitive UI.

eClinicalWorks Pricing


EHR Only
$499
per user / per month
eClinicalWorks Pricing Details

eClinicalWorks Key Features


Medical Practice Management Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
Patient Management
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
eRX
  • Refills Processing
  • Send to Pharmacy
eClinicalWorks Features Details

eClinicalWorks Media


Videos

eClinicalWorks Wheelhouse Score

9.0
What is this?

The Average Wheelhouse score for the Medical Practice Management category is 8.1

eClinicalWorks Scores

  • Ease of Use
    8.9
  • Meets Requirements
    8.7
  • Learning Curve
    7.5
  • Setup & Support
    7.9
  • Quality of Support
    9.1
  • Ease of Admin
    7.8

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