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Ooma Enterprise - Phone Systems

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Details

Forget about bundled solutions you’re forced into and put your stamp on what you deploy. Meet Ooma Enterprise. Our technophiles work with you to build what you want to solve.

Build, deploy and address every need your users will have.
Enterprise Feature Set
• Desktop & Mobile Apps
• Screen & document sharing
• Team Chat
• Audio & video conferencing
• Click to Call
• Advanced Call Analytics
• Voicemail Transcription
• The list goes on!

Integrations with key CRM and productivity solutions
• Google Gsuite
• Office365
• Salesforce
• MS Dynamics
• Zendesk
• Custom

Contact center features
• Intelligent call routing
• Unlimited queues and agents
• Contact center APIs
• Custom builds

Ooma Enterprise Network Difference
With most UCaaS providers, you are either limited to connecting via the public Internet or MPLS. Ooma Enterprise supports both methods in addition to a lower cost curated Internet connection that provides enhanced connectivity for superior voice quality.

Platform/Datacenter Architecture
• Our architecture is fully redundant, with data centers all over the world.
• Our infrastructure provides real time synchronized failover to points of presence around the globe.
• Your Ooma Enterprise service is always available, no matter where you or your employees are located.
• PCI compliant deployment environments available

All POP’s Provide
• Fully On-Net PSTN Fiber Cross Connects
• Fully Redundant Internet Transit
• Peering to VANIX, SIX, PIX, BCNet
• Multi-path redundant power

Services
• Global DID (Inbound phone number) origination
• Global outbound call termination
• Global Toll-Free Termination + Origination
• Audio and Video Conferencing
• Contact Center Solutions

Datacenter Locations
• Chicago, USA
• London, UK
• Melbourne, AU
• San Jose, USA
• Tokyo, JP
• Toronto, CA
• Vancouver, CA

Ease Of Management
Our intuitive web-based interface makes configuration, on-going management and
reporting easier.

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
  • Hybrid
Features
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • $-back Guarantee
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Types Offered
  • VoIP
  • PBX
  • Mobile VoIP
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Team Collaboration Features
  • Conference Calling
  • Messaging
  • Audio Conferencing
  • HD Video Conferencing
  • Unlimited Storage
  • Screen Sharing
  • Desktop Sharing
  • Document Sharing
  • Dial-In
  • Video Conferencing
Core VoIP Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
  • screen sharing
  • File Sharing
  • Custom Logo
  • Inbuilt Failover
  • Custom SMTP server
  • Custom FQDN
  • Session Border Controller
  • Codec Support
  • Bridge
  • VoIP Gateway
  • VPN (Virtual Private Network)
  • Speed Dial
  • Directory
  • SIP Trunking
  • E911
  • Device Status Alerts
  • Hot Desking
  • Intra-Site Dialing
  • Admin Portal
  • Multi-Site Management and Administration
  • Plug & Play
  • Auto-Attendant
  • Operator
  • Phone Rentals
  • Secure Voice
  • Paging
  • HD Voice
  • VoIP Fax
  • SMS
  • Voicemail-to-Email
  • Voicemail-to-Text
  • Visual Voicemail
  • Multi-Line Support
  • Import/Export Extensions via CSV
  • Extensions
  • Softphones
  • Unlimited Calling Plans
  • Toll-Free Minutes
  • International Toll-Free Numbers
  • Toll-Free Numbers
  • Business Phones
Call Management and Administration Features
  • Answering Rules
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
  • Interactive Dashboard
  • SLA Alerting
  • Live Chat
  • Click-to-Video Call
  • Click-to-Call
  • Archiving
  • Backup & Restore
  • Role-based Access Control
  • User Groups
  • Ring Groups
  • Busy Lamp Field
  • Overflow Call Queues
  • Call Queue
  • Call Takeover
  • Call Barge
  • Call Whisper
  • Call Monitor
  • Call Assign
  • Intercom
  • 3-Way Calling
  • Notifications
  • Shared Lines
  • Presence
  • Call Query
  • Call History
  • Intelligent Call Routing
  • Skill-Based Routing
  • Call Routing
  • Call Parking
  • Call Waiting
  • Do Not Disturb
  • Call Blocking
  • Call Logs
  • Call Flip
  • Call Hold
  • Caller ID
  • Call Transfers
  • Call Forwarding
  • Call Transcription
  • Call Recording
  • Call Back
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics 365
  • Zoho
  • Netsuite
  • Zendesk
  • Hilton
  • roomMaster
  • Oracle Hospitality
  • Sennheiser
  • KVM
  • Hyper-V
  • VMware
  • PostgreSQL
  • MySQL
  • Nutshell
  • MS SQL Server
  • MongoDB
  • Freshsales
  • EveryoneAPI
  • Datev
  • ConnectWise
  • Bitrix24
  • amoCRM
  • 1C
  • Hubspot
  • GroupMe
  • Freshdesk
  • Vtiger
  • Telegram
  • Lync
  • Skype
  • ServiceNow
  • PipeDrive
  • eAgent
  • Okta
  • Copper
  • Bullhorn
  • 1CRM
  • Slack
  • Webex
  • Smarsh
  • Canvas
  • AWS
  • OneDrive
  • Microsoft Azure
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Office 365
  • Microsoft Teams
  • Google Cloud
  • G Suite/ Google Drive
  • Box
  • Asana
  • JIRA
  • APIs
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Mobile friendly?
  • Yes
  • No
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

Request a custom quote for your business

Get Pricing

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