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Ooma Enterprise Reviews, Features & Pricing 2021 - Wheelhouse

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Ooma Enterprise

By Ooma, Inc

Wheelhouse Score
4.39/5
Excellent
Rating
4.27/5
Excellent
Features
2.11/5
Average
Pricing
Economy

Forget about bundled solutions you’re forced into and put your stamp on what you deploy. Meet Ooma Enterprise. Our technophiles work with you to build what you want to solve.

Forget about bundled solutions you’re forced into and put your stamp on what you deploy. Meet Ooma Enterprise. Our technophiles work with you to build what you want to solve.

Build, deploy and address every need your users will have.
Enterprise Feature Set
• Desktop & Mobile Apps
• Screen & document sharing
• Team Chat
• Audio & video conferencing
• Click to Call
• Advanced Call Analytics
• Voicemail Transcription
• The list goes on!

Integrations with key CRM and productivity solutions
• Google Gsuite
• Office365
• Salesforce
• MS Dynamics
• Zendesk
• Custom

Contact center features
• Intelligent call routing
• Unlimited queues and agents
• Contact center APIs
• Custom builds

Ooma Enterprise Network Difference
With most UCaaS providers, you are either limited to connecting via the public Internet or MPLS. Ooma Enterprise supports both methods in addition to a lower cost curated Internet connection that provides enhanced connectivity for superior voice quality.

Platform/Datacenter Architecture
• Our architecture is fully redundant, with data centers all over the world.
• Our infrastructure provides real time synchronized failover to points of presence around the globe.
• Your Ooma Enterprise service is always available, no matter where you or your employees are located.
• PCI compliant deployment environments available

All POP’s Provide
• Fully On-Net PSTN Fiber Cross Connects
• Fully Redundant Internet Transit
• Peering to VANIX, SIX, PIX, BCNet
• Multi-path redundant power

Services
• Global DID (Inbound phone number) origination
• Global outbound call termination
• Global Toll-Free Termination + Origination
• Audio and Video Conferencing
• Contact Center Solutions

Datacenter Locations
• Chicago, USA
• London, UK
• Melbourne, AU
• San Jose, USA
• Tokyo, JP
• Toronto, CA
• Vancouver, CA

Ease Of Management
Our intuitive web-based interface makes configuration, on-going management and
reporting easier.