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Nimble - CRM

  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

Details

In today's market with a generous amount of CRM services, it is somewhat cumbersome search for an alternative that allows us to connect with our customers in an environment where social networks are the means of communication par excellence. Nimble was founded with the goal of unifying all our communication in a very clear interface.

Nimble goes a step further with CRM, with a Social Relationship Manager that brings all your contacts, emails, calendar activities, and the most popular social media channels (Facebook, Twitter, LinkedIn, Google Plus) together. Nimble is an easy to adopt, complete online CRM solution designed specifically for small and medium-sized organizations.

Nimble gives you the option to share social media contacts with colleagues or other stakeholders.

Some Nimble features are:

  • Start for free: Nimble Personal is designed for single users and free, but is limited to 3000 contacts, 1GB of storage and a single method of contact for each customer. Nimble additionally provides capabilities for enterprises, available a small monthly fee of $15 per user/month. This business version offers seamless integration with third party tools such as MailChimp, Wufoo or HubSpot, and history tracking, among other advanced features.
  • Unify your cooperation: Nimble brings all your contacts, tasks, events, emails and the news from the most popular social networking platforms in one place.
  • Respond to the right opportunities: If you have top customers and potential customers, Nimble helps you to contact them with customized messages and turn them into a long-term relationship.
  • Easily track new messages: Nimble helps you and your business to find and track messages from social networks.
  • Trustworthy, available and secure: All information is protected by encryption, comparable to the system used for online banking.

Nimble is an innovative system completely primarily focused on customer information from social networks. SMEs that want to build a close relationship with their clients in social media should see Nimble as a professional solution that allows them to manage their customer management effectively.

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
Features
  • Mobile App
  • Dialer Integration
  • Invoicing
  • Email Marketing
  • Marketing Automation
  • Analytics
  • Knowledge Database
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Installation Options
  • Self-Installation
  • Professional Installation
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Salesforce Automation
  • Account Management
  • Call Management
  • Contact Management
  • Customer Interactions
  • Document Management
  • File Sharing
  • Inventory Management
  • Invoicing
  • Lead Management
  • Opportunity Management
  • Order Tracking
  • Partner Management (PRM)
  • Product Purchase Reports
  • Sales Analytics
  • Sales Collaboration
  • Sales Quotes
  • Territory / Quota Management
  • Workflow Automation
  • Funnel management
Marketing Automation
  • Email Marketing
  • Competitor Tracking
  • Campaign Management
  • Lead Management
  • Marketing ROI and Analytics
  • Drip Campaigns
  • Landing Pages & Signup Forms
  • Auto-Responders
  • Social Activity Automation
  • Shopping Cart Abandonment
  • Conversion Tracking
  • Link Tracking
Customer Service Features
  • Email Management
  • Customer Portal/Account
  • Self-Service
  • Real Time Sharing
  • Chat/IM
  • Case Management
  • Knowledge Management
  • Escalation
  • Call Center Support
  • Custom Reports
  • Built-in Reports
  • Ticketing
System / Management Features
  • Employee Tracking & Support Applications
  • Group Calendar
  • Performance Reviews
  • Employee Profiles
  • Knowledge base
  • Social CRM
  • Project Management
  • Event Management
Integrations
  • Outlook
  • Constant Contact
  • GetResponse
  • Web Dialer
  • Facebook
  • Twitter
  • LinkedIn
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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