Act! vs. Nimble: Which is Best? - Wheelhouse

Act! vs. Nimble: Which is Best?

Act! vs. Nimble Best Overall: Act!

In our comparison of Act! vs. Nimble, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Nimble Quick Info
WH Score:
8.5
Pricing Score:
8.1
Feature Score:
7.8
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Nimble Pricing
Nimble Business
$24.9
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Enrichment Credits
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Product Catalog
  • Chat/IM
  • Email
  • Social Media
  • Custom Fields
  • Custom Tables
  • Q&A
Nimble Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Enrichment Credits
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Product Catalog
  • Chat/IM
  • Email
  • Social Media
  • Custom Fields
  • Custom Tables
  • Q&A

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Nimble Pros & Cons
Pros
  • Ability to trace my opportunities via the sales cycle, promptly view all communications and tasks, and clients most recent social media posts prior to following up on a call with them, and the Group Messenger aspect lets you to send mails to a group- which is extremely useful.
Cons
  • Terrible client support and when I attempted to send emails to many contacts, it never synced well leading to creation of a conversion as it send the emails to everybody.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Nimble Reviews
Top Favorable Review
I
Iris
Reviewed on Jul 2, 2021

I was able to install and operate the platform quickly and start working with it forthwith.

Ability to trace my opportunities via the sales cycle, promptly view all communications and tasks, and clients most recent social media posts prior to following up on a call with them, and the Group Messenger aspect lets you to send mails to a group- which is extremely useful.

Knowing who received a group message without tagging the personal customer record and sort them out with reports is quite hard. Also, it's not possible to view activity on emails in the customer record.

Top Critical Review
L
Linda
Reviewed on Jul 2, 2021

I fancy Nimble, but the support team takes very long to get issues resolved-it could be better.

I can view other social media from a contact once it is added to Nimble, seeing if the contacts interest is similar to mine is possible thanks to Nimble prospector.

Terrible client support and when I attempted to send emails to many contacts, it never synced well leading to creation of a conversion as it send the emails to everybody.

Alternatives

Act! Alternatives
8.6
Nimble Alternatives
8.6
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Act! vs. Nimble: Detailed Comparison

Act! vs. Nimble Top Ratings & Reviews: Nimble

In our rating and review comparison of Act! vs. Nimble, Nimble has 53 user reviews and Act! has 140. The average star rating for Nimble is 4.69 while Act! has an average rating of 4.05. Nimble has more positive reviews than Act!. Comparing Act! vs. Nimble reviews, Nimble has stronger overall reviews.

Act! vs. Nimble Best Features & Functionality: Act!

Act! vs. Nimble both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Nimble, Act! offers more of the most popular features and tools than Nimble.

Act! vs. Nimble Best Pricing: Act!

In our pricing comparison of Act! vs. Nimble, Act!'s pricing starts at $30/month and is more affordable compared to Nimble's starting cost of $24.9/month.

Act! vs. Nimble Best Usability: Act!

Our comparison of Act! vs. Nimble shows that Act! scores higher in usability for learning curve. Nimble scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Act! has the best scores overall for system usability.

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