Radically Personal Customer Service
Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences.
Gladly also offers a wide array of integrations, thereby enabling connections with different departments within your organization.
Gladly is trusted for customer service by many leading brands including:
- JoAnn Fabrics
- And More...