In our comparison of TeamWox CRM vs. Zendesk Suite, Zendesk Suite is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Highly recommended!
It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.
It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
Highly recommended!
It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.
It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
Highly recommended!
It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.
It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.
Highly recommended!
It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.
It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
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In our rating and review comparison of TeamWox CRM vs. Zendesk Suite, TeamWox CRM has 1 user reviews and Zendesk Suite has 388. The average star rating for TeamWox CRM is 5 while Zendesk Suite has an average rating of 4.50. TeamWox CRM has more positive reviews than Zendesk Suite. Comparing TeamWox CRM vs. Zendesk Suite reviews, TeamWox CRM has stronger overall reviews.
TeamWox CRM vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Contact Management, Phone System Features, Helpdesk Features, Call Management & Administration, Call Routing Types, Call Time Limits, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Campaign Types, Chat/IM Management, Language & Speech, User Calls-to-Action, Customizable Items, Collaboration Tools, File Management, Portal Types, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Disaster Recovery, Integration Options, Third-Party Integrations, Compliance Accreditations, Limits, After-Sales Service, Governance, Risk, & Compliance (GRC). In our feature comparison of TeamWox CRM vs. Zendesk Suite, Zendesk Suite offers more of the most popular features and tools than TeamWox CRM.
In our pricing comparison of TeamWox CRM vs. Zendesk Suite, Zendesk Suite's pricing starts at 0/month and is more affordable compared to Zendesk Suite's starting cost of 0/month.
Our comparison of TeamWox CRM vs. Zendesk Suite shows that Zendesk Suite scores higher in usability for learning curve, setup & support, quality of support, ease of admin. TeamWox CRM scores higher in ease of use, meets requirements, but Zendesk Suite has the best scores overall for system usability.
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