Splashtop vs. VSA: Which is Best? - Wheelhouse

Splashtop vs. VSA: Which is Best?

Splashtop vs. VSA Best Overall: Splashtop

In our comparison of Splashtop vs. VSA, Splashtop is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Splashtop Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.7
Usability Score:
8.3
Company Size:All Sizes
Platforms:
VSA Quick Info
WH Score:
8.4
Pricing Score:
8.3
Feature Score:
7.7
Usability Score:
7.8
Company Size:Mid Market, Large Market
Platforms:

Pricing

Splashtop Pricing
SOS
$17
per user / per month
SOS + 10
$19
per user / per month
SOS Unlimited
$34
per user / per month
Enterprise
Contact Us
VSA Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Splashtop Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
VSA Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users

Pros & Cons

Splashtop Pros & Cons
Pros
  • Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work
  • We have encountered no issues whatsoever
  • Initially, I had some questions regarding the installation process and group pricing
  • However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.
Cons
  • While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement
  • Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial
  • Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.
VSA Pros & Cons
Pros
  • Asset monitoring, patch management, software management, and remote control capabilities.
Cons
  • Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.

Reviews

Splashtop Reviews
Top Favorable Review
A
Antonio
Reviewed on Jul 2, 2021

This not only eliminates the need for physical office space but also allows us to accommodate more employees. We can now train them in the office and subsequently deploy them to work remotely, accessing their PCs from the comfort of their homes using Splashtop.

Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work. We have encountered no issues whatsoever! Initially, I had some questions regarding the installation process and group pricing. However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.

When it comes to Splashtop Business Access, the only minor drawback is the slightly challenging initial software installation.

Top Critical Review
C
Christopher
Reviewed on Jul 2, 2021

The cost-effectiveness of Splashtop SOS, being significantly lower than comparable products from other vendors, provides substantial benefits in terms of cost savings while delivering reliable remote support capabilities.

The most appealing aspects of Splashtop SOS are its lightweight nature, quick download and installation process, multi-platform compatibility, and user-friendly interface. It is easy for users of any skill level to download and run. Splashtop SOS seamlessly supports multiple monitors and accurately passes through keyboard shortcuts without any issues. Additionally, compared to other leading remote support solutions like Bomgar, TeamViewer, and LogMeIn, Splashtop SOS offers a simpler and more efficient experience at a more affordable price.

While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement. Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial. Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.

VSA Reviews
Top Favorable Review
D
Desmond
Reviewed on Jul 2, 2021

Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.

Asset monitoring, patch management, software management, and remote control capabilities.

When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.

Top Critical Review
M
Mark
Reviewed on Jul 2, 2021

Streamlines our operations and improves productivity

The capability to perform tasks on PCs remotely, even without physical access.

Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.

Alternatives

Splashtop Alternatives
VSA Alternatives
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Splashtop vs. VSA: Detailed Comparison

Splashtop vs. VSA Top Ratings & Reviews: Splashtop

In our rating and review comparison of Splashtop vs. VSA, Splashtop has 183 user reviews and VSA has 82. The average star rating for Splashtop is 4.75 while VSA has an average rating of 3.90. Splashtop has more positive reviews than VSA. Comparing Splashtop vs. VSA reviews, Splashtop has stronger overall reviews.

Splashtop vs. VSA Best Features & Functionality: Splashtop

Splashtop vs. VSA both offer a strong set of features and functionality including Remote Support Features, Help Desk Features, Cybersecurity Features, Systems/Administrative, Cybersecurity Protection Types, Identity and Access Management (IAM), Reporting & Analytics, Recording , Workflow Automation, Chat/IM Management, Collaboration Tools, File Management, Drag-and-Drop Builders/Designers, Language & Speech, Customizable Items, Third-Party Integrations, Appointments/Scheduling, After-Sales Service. In our feature comparison of Splashtop vs. VSA, Splashtop offers more of the most popular features and tools than VSA.

Splashtop vs. VSA Best Pricing: VSA

In our pricing comparison of Splashtop vs. VSA, VSA's pricing starts at N/A/month and is more affordable compared to VSA's starting cost of N/A/month.

Splashtop vs. VSA Best Usability: Splashtop

Our comparison of Splashtop vs. VSA shows that Splashtop scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. VSA scores higher in , but Splashtop has the best scores overall for system usability.

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