8 reviews
WH Score

JumpCloud Overview

What is JumpCloud?

JumpCloud is an innovative cloud-based directory service that revolutionizes the management of users, devices, and applications. Its cutting-edge features offer businesses a secure and efficient solution for network infrastructure management. Suitable for organizations of all sizes, JumpCloud streamlines network management with its wide array of features.

User and Device Management

One standout feature of JumpCloud is its comprehensive user and device management capabilities. It allows businesses to easily oversee users and devices across different platforms, including Windows, Mac, and Linux. This centralized management approach simplifies network administration, enabling businesses to control their entire network from a single console efficiently.

Single Sign-On (SSO) 

JumpCloud's Single Sign-On functionality is another noteworthy feature. With SSO, users can sign in once and access multiple applications without the hassle of remembering multiple usernames and passwords. This feature saves time and enhances security by reducing the risks associated with password-related security breaches. JumpCloud further fortifies security with advanced features like multi-factor authentication, robust password policies, and seamless LDAP integration, ensuring a well-protected network environment.

Remote Assistance

JumpCloud offers a powerful remote assistance feature that allows IT teams to provide prompt support to end-users. With remote assistance capabilities, IT professionals can troubleshoot and resolve issues directly on users' devices, eliminating the need for physical intervention. This feature enhances productivity and minimizes downtime by enabling efficient problem resolution regardless of the users' physical location.

Password Manager

JumpCloud includes a robust password manager that helps enhance security. It offers secure password storage, automatic password generation, and password sharing capabilities. By centralizing password management and enforcing strong password policies, JumpCloud helps businesses protect sensitive data and reduce the risk of security breaches.

JumpCloud provides businesses with an ideal solution for optimizing their network management processes. With its user and device management, single sign-on, remote assistance, and password manager features, JumpCloud empowers organizations to efficiently manage their network infrastructure, enhance security, and improve overall productivity.

Company:JumpCloud Inc.
Categories:Remote Support

JumpCloud Recent Reviews

Reviewed on 15 December 2023

Jumpcloud Review

By centralizing user and device control, JumpCloud simplifies IT support and expedites user administration. For certain users, though, its micromanagement style and privacy issues may be a disadvantage.

  • Easy to manage users and machines.
  • Micro management and privacy issues.

Reviewed on 11 December 2023

An impartial review of JumpCloud

I enjoy that JumpCloud integrates password management, authentication, and access control into a single platform, removing the need to juggle several software solutions. It's an affordable IT solution that offers smooth integration—even with less well-liked options—with third-party software.

  • Centralized management of passwords, authentication, and access control, saves time and effort and affordable pricing .
  • None.

JumpCloud Pricing

A La Carte
per user / per month
JumpCloud Pricing Details

JumpCloud Key Features

Remote Support Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect
Device Management
  • Device Discovery
  • Device Control
  • Device Isolation
  • Device Lockdown
  • Lock & Delete Lost/Stolen Devices
  • Bring Your Own Device (BYOD)
  • Device Lifecycle Management
Collaboration Tools
  • Screenshots
JumpCloud Features Details

JumpCloud Media


JumpCloud Wheelhouse Score

What is this?

The Average Wheelhouse score for the Remote Support category is 8.7

JumpCloud Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Ease of Admin

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