182 reviews
WH Score

Splashtop Overview

What is Splashtop?

Splashtop is a cutting-edge remote desktop software developed by Splashtop Inc., a San Jose-based company. This versatile software allows users to effortlessly access their computers remotely from anywhere worldwide. Splashtop supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, ensuring compatibility across various devices. 

The standout feature of Splashtop is its seamless remote access capability, enabling users to connect to their desktops, applications, and files from any device with an internet connection. Splashtop's high-performance streaming technology ensures a smooth and lag-free remote connection experience.

In addition to its exceptional remote access functionality, Splashtop offers a range of other valuable features such as file transfer, chat, and even remote printing. The software is designed with user-friendliness, requiring no complex configurations or technical expertise for setup. 

Splashtop caters to personal and business users, providing unparalleled flexibility and convenience. It empowers individuals to work remotely from home or while on the go, leveraging the power of their computers via an internet connection. For affordability, Splashtop offers diverse pricing plans, starting as low as $5 per month for personal use. Businesses can also benefit from team plans, granting multiple users remote access to the same computer.

Company:Splashtop Inc.
Categories:Remote Support

Splashtop Recent Reviews

Reviewed on 2 October 2023

Remote support solution that offers a good balance of features, price, and support

Even when connecting to devices across networks with limited bandwidth, Splashtop SOS is simple to operate and offers an outstanding performance. connection. The group assignment is built into the MSI file at download for the streamer (remote client), making it simple to include it to a provisioning package. As a result, it is simple to manage who has access to what devices at all times. Naturally, no piece of software is flawless, and Splashtop SOS is no different. It can be a little challenging to instruct support staff to switch between remote monitors, which is something I don't enjoy about it. This is a rather small problem, though, and it is something that can be resolved with sufficient practice.

  • Easy to use, multiple user access and good performance.
  • Pre-deployment name gets stuck in the console and does not update with the machine name as deployed, and teaching support folks to switch between remote monitors.

Reviewed on 23 August 2023

Splashtop is a viable and effective alternative to LogMeIn.

Similar to LogMeIn in terms of remote help software, Splashtop SOS is considerably less expensive. A number of capabilities are available, including the capacity to watch and manage the screen of the other user, communicate with them, and send files. Splashtop is a simple program to install and configure, for both the user and the support specialist. The ability to print remotely is one area where it could be improved. Although it does not currently include built-in support for remote printing, third-party programs can be used to add this feature.

  • Afoordable compared to LogMein, SOS Access and feaure rich.
  • No built-in remote printing.

Splashtop Pricing

per user / per month
Splashtop Pricing Details

Splashtop Key Features

Remote Support Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect
Helpdesk Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Routing
  • Ticket Transfer
  • Ticket Lifecycle Management
Chat/IM Management
  • Group Chat
  • Private Chat
Splashtop Features Details

Splashtop Media


Splashtop Wheelhouse Score

What is this?

The Average Wheelhouse score for the Remote Support category is 8.2

Splashtop Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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