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Top VSA Features

What are the Best VSA Features?

VSA is a powerful IT management tool that offers a comprehensive range of features to effectively manage and secure IT systems. Here are the key features that make VSA an essential tool for organizations:

  • Remote Control: Gain secure access and control over remote devices, allowing efficient troubleshooting and support. 
  • Live Support: Provide real-time assistance to users, ensuring prompt issue resolution and exceptional customer support.
  • Multi-monitor Support: Simultaneously view and manage multiple monitors, boosting productivity and enhancing multitasking capabilities. 
  • Vulnerability Assessments: Identify and address system vulnerabilities, minimizing the risk of potential security breaches.
  • Diagnostic Reports: Gain valuable insights into system performance issues and potential risks, enabling proactive problem-solving.

With these powerful features, VSA empowers organizations to manage and secure their IT systems proactively. By leveraging VSA's capabilities, businesses can optimize their IT operations, reduce the likelihood of data breaches, and ensure the smooth functioning of their infrastructure. VSA is a versatile tool suitable for businesses of all sizes, offering comprehensive functionality to address various IT management effectively needs.

Remote Support Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
Helpdesk Features
  • Ticket Assign
  • Ticket Queuing
  • Ticket Routing
  • Ticket Sharing
  • Agent Management
  • Administrator Management
  • Centralized Console
  • Command Line Provisioning
  • Update/Patch Management
  • Remote Monitoring & Management (RMM)
Cybersecurity Features
  • Network Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Threat Hunting
Cybersecurity Protection Types
  • Anti-Ransomware
Reporting & Analytics
  • Vulnerability Assessments
  • Diagnostic Reports
  • Authentication Reports
  • Device Analytics
  • Network Assessments
  • Patch Analysis
  • Session Reports
Device Management
  • Device Discovery
  • Device Control
  • Device Isolation
Document Management
  • File Sharing
Drag-and-Drop Builders/Designers
  • Report Builder
Report Management
  • Report Filters
  • Report Publishing
Enhancements & Personalization
  • Stealth Mode
  • Privacy Mode
Customizable Items
  • Custom Reports
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
  • Security Alerts
Workflow Automation
  • Task Automation
  • Update/Patch Automation
  • Ticket Automation
After-Sales Service
  • Phone Support
  • Email Support
  • Technical Support
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