PipelineDeals CRM vs. Zendesk Sell: Which is Best?

PipelineDeals CRM vs. Zendesk Sell: Which is Best?

PipelineDeals CRM vs. Zendesk Sell Best Overall: PipelineDeals CRM

In our comparison of PipelineDeals CRM vs. Zendesk Sell, PipelineDeals CRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

PipelineDeals CRM Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

PipelineDeals CRM Pricing

N/A

Zendesk Sell Pricing

N/A

Features

PipelineDeals CRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Drip Campaigns
  • Forecasting
  • Progress Reports
  • Performance Evaluations
  • Dashboard
  • Activity Log
  • Email Reports
  • 360° Customer View
Zendesk Sell Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Drip Campaigns
  • Forecasting
  • Progress Reports
  • Performance Evaluations
  • Dashboard
  • Activity Log
  • Email Reports
  • 360° Customer View

Pros & Cons

PipelineDeals CRM Pros & Cons
Pros
  • I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.
Cons
  • The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

PipelineDeals CRM Reviews
Top Favorable Review
B
Betty
Reviewed on Jul 2, 2021

The product has helped me stay on top of my potential clients in an effective way, allowing me to establish myself as the best in my business. It has provided me with the necessary tools to better manage my sales pipeline and optimize my sales process."

I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.

However, I have some reservations about recent changes made to the system.

Top Critical Review
R
Ralph
Reviewed on Jul 2, 2021

Highly recommend as a CRM for managing leads to closed sales.

User-friendly interface and smooth lead and deal management.

The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

PipelineDeals CRM Alternatives
8.8
8.6
Zendesk Sell Alternatives
8.8
8.6
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PipelineDeals CRM vs. Zendesk Sell: Detailed Comparison

PipelineDeals CRM vs. Zendesk Sell Top Ratings & Reviews: Zendesk Sell

In our rating and review comparison of PipelineDeals CRM vs. Zendesk Sell, Zendesk Sell has 27 user reviews and PipelineDeals CRM has 45. The average star rating for Zendesk Sell is 4.48 while PipelineDeals CRM has an average rating of 4.42. Zendesk Sell has more positive reviews than PipelineDeals CRM. Comparing PipelineDeals CRM vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.

PipelineDeals CRM vs. Zendesk Sell Best Features & Functionality: PipelineDeals CRM

PipelineDeals CRM vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Campaign Types, Reporting & Analytics, Customizable Items, File Management, Workflow Automation, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Supported Technologies. In our feature comparison of PipelineDeals CRM vs. Zendesk Sell, PipelineDeals CRM offers more of the most popular features and tools than Zendesk Sell.

PipelineDeals CRM vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of PipelineDeals CRM vs. Zendesk Sell, Zendesk Sell's pricing starts at 0/month and is more affordable compared to Zendesk Sell's starting cost of 0/month.

PipelineDeals CRM vs. Zendesk Sell Best Usability: PipelineDeals CRM

Our comparison of PipelineDeals CRM vs. Zendesk Sell shows that PipelineDeals CRM scores higher in usability for meets requirements, learning curve, quality of support, ease of admin. Zendesk Sell scores higher in ease of use, setup & support, but PipelineDeals CRM has the best scores overall for system usability.

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