Ooma Enterprise vs. VirtualPBX: Which is Best?

Ooma Enterprise vs. VirtualPBX: Which is Best?

Ooma Enterprise vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Ooma Enterprise vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ooma Enterprise Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
7.7
Company Size:Mid Market, Large Market
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Ooma Enterprise Pricing

N/A

VirtualPBX Pricing

N/A

Features

Ooma Enterprise Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

Ooma Enterprise Pros & Cons
Pros
  • The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
Cons
  • I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Ooma Enterprise Reviews
Top Favorable Review
A
Anna
Reviewed on Jul 2, 2021

Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.

The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.

None

Top Critical Review
F
Frances
Reviewed on Jul 2, 2021

Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.

I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Ooma Enterprise Alternatives
VirtualPBX Alternatives
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Ooma Enterprise vs. VirtualPBX: Detailed Comparison

Ooma Enterprise vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Ooma Enterprise vs. VirtualPBX, VirtualPBX has 17 user reviews and Ooma Enterprise has 65. The average star rating for VirtualPBX is 4.94 while Ooma Enterprise has an average rating of 4.29. VirtualPBX has more positive reviews than Ooma Enterprise. Comparing Ooma Enterprise vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Ooma Enterprise vs. VirtualPBX Best Features & Functionality: VirtualPBX

Ooma Enterprise vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Ooma Enterprise vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Ooma Enterprise.

Ooma Enterprise vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Ooma Enterprise vs. VirtualPBX, VirtualPBX's pricing starts at 0/month and is more affordable compared to VirtualPBX's starting cost of 0/month.

Ooma Enterprise vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Ooma Enterprise vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Ooma Enterprise scores higher in , but VirtualPBX has the best scores overall for system usability.

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