RingCentral Video Solutions vs. Switchvox Cloud: Which is Best?

RingCentral Video Solutions vs. Switchvox Cloud: Which is Best?

RingCentral Video Solutions vs. Switchvox Cloud Best Overall: RingCentral Video Solutions

In our comparison of RingCentral Video Solutions vs. Switchvox Cloud, RingCentral Video Solutions is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingCentral Video Solutions Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
9.0
Company Size:All Sizes
Platforms:
Switchvox Cloud Quick Info
WH Score:
8.8
Pricing Score:
8.7
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

RingCentral Video Solutions Pricing
RingCentral Video Pro
Free
per host / per month
RingCentral Video Pro+
$10.99
per host / per month
Switchvox Cloud Pricing
Standard
$19.99
per user / per month
Premium
$28.99
per user / per month

Features

RingCentral Video Solutions Features
  • Video Conferencing
  • Waiting Room
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Meeting Lock
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID)
  • Mute/Unmute
Switchvox Cloud Features
  • Video Conferencing
  • Waiting Room
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Meeting Lock
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID)
  • Mute/Unmute

Pros & Cons

RingCentral Video Solutions Pros & Cons
Pros
  • I like that I can have a separate phone number for business purposes.
Cons
  • The only thing I wish they had was an option for Q&A during the hosted webinars.
Switchvox Cloud Pros & Cons
Pros
  • Simple to use, has a familiar interface, and simple to regulate and configure.
Cons
  • Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory.

Reviews

RingCentral Video Solutions Reviews
Top Favorable Review
C
Cindy
Reviewed on Jul 2, 2021

The product is helpful for conducting consultations over the phone.

I like that I can have a separate phone number for business purposes

Call quality is not consistent

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

So, to sum it up, I think Ringcentral is a great video calling solution that offers stability and convenience. If you're looking for a reliable platform, I definitely recommend giving it a try!

One of the things I love about using Ringcentral is that I haven't faced any performance issues. The switch between device features is also seamless, which is a big plus. What's more, my customers don't need to install any applications to use it.

The only thing I wish they had was an option for Q&A during the hosted webinars.

Switchvox Cloud Reviews
Top Favorable Review
B
Billy
Reviewed on Jul 2, 2021

After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.

Simple to use, has a familiar interface, and simple to regulate and configure.

Limited advanced actions in the software’s IVR menu

Top Critical Review
A
Ashley
Reviewed on Jul 2, 2021

It put our phone system online and lets you administer messages and calls from anyplace in the world.

It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.

Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory

Alternatives

RingCentral Video Solutions Alternatives
Switchvox Cloud Alternatives
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RingCentral Video Solutions vs. Switchvox Cloud: Detailed Comparison

RingCentral Video Solutions vs. Switchvox Cloud Top Ratings & Reviews: Switchvox Cloud

In our rating and review comparison of RingCentral Video Solutions vs. Switchvox Cloud, Switchvox Cloud has 22 user reviews and RingCentral Video Solutions has 6. The average star rating for Switchvox Cloud is 3.90 while RingCentral Video Solutions has an average rating of 3.33. Switchvox Cloud has more positive reviews than RingCentral Video Solutions. Comparing RingCentral Video Solutions vs. Switchvox Cloud reviews, Switchvox Cloud has stronger overall reviews.

RingCentral Video Solutions vs. Switchvox Cloud Best Features & Functionality: Switchvox Cloud

RingCentral Video Solutions vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of RingCentral Video Solutions vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than RingCentral Video Solutions.

RingCentral Video Solutions vs. Switchvox Cloud Best Pricing: Switchvox Cloud

In our pricing comparison of RingCentral Video Solutions vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.

RingCentral Video Solutions vs. Switchvox Cloud Best Usability: RingCentral Video Solutions

Our comparison of RingCentral Video Solutions vs. Switchvox Cloud shows that RingCentral Video Solutions scores higher in usability for ease of admin. Switchvox Cloud scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, but RingCentral Video Solutions has the best scores overall for system usability.

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