In our comparison of Poly vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of Poly vs. Switchvox Cloud, Poly has 19 user reviews and Switchvox Cloud has 22. The average star rating for Poly is 4.47 while Switchvox Cloud has an average rating of 3.90. Poly has more positive reviews than Switchvox Cloud. Comparing Poly vs. Switchvox Cloud reviews, Poly has stronger overall reviews.
Poly vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Poly vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Poly.
In our pricing comparison of Poly vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of Poly vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve. Poly scores higher in setup & support, quality of support, ease of admin, but Switchvox Cloud has the best scores overall for system usability.
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