In our comparison of PGi GlobalMeet Webcast vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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This allows me to stream pre-recorded content or host a training session or webinar. The software is straightforward and easy to use.
Ease of use
Limited interaction options for participants
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
The platform has been instrumental in overcoming the customer relationship challenges brought about by the pandemic. It has allowed for virtual engagement with clients, facilitating education on various topics such as world issues, investing, COVID-19, and more. The platform's features and capabilities have greatly benefited businesses in maintaining client connections during these challenging times.
The standout feature of this platform is the ease of setting up webcasts. The user-friendly interface makes the process almost foolproof, instilling confidence in hosting live events. The availability of post-event and in-event surveys, as well as Q&A, greatly enhances attendee engagement.
A major concern revolves around the level of support provided by Global Meet. The support often falls short of the expected service level agreements (SLAs). Additionally, there is inconsistency in the information received from different support levels, making it difficult to understand what to expect in terms of support services.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
This allows me to stream pre-recorded content or host a training session or webinar. The software is straightforward and easy to use.
Ease of use
Limited interaction options for participants
The platform has been instrumental in overcoming the customer relationship challenges brought about by the pandemic. It has allowed for virtual engagement with clients, facilitating education on various topics such as world issues, investing, COVID-19, and more. The platform's features and capabilities have greatly benefited businesses in maintaining client connections during these challenging times.
The standout feature of this platform is the ease of setting up webcasts. The user-friendly interface makes the process almost foolproof, instilling confidence in hosting live events. The availability of post-event and in-event surveys, as well as Q&A, greatly enhances attendee engagement.
A major concern revolves around the level of support provided by Global Meet. The support often falls short of the expected service level agreements (SLAs). Additionally, there is inconsistency in the information received from different support levels, making it difficult to understand what to expect in terms of support services.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of PGi GlobalMeet Webcast vs. Switchvox Cloud, PGi GlobalMeet Webcast has 11 user reviews and Switchvox Cloud has 22. The average star rating for PGi GlobalMeet Webcast is 4 while Switchvox Cloud has an average rating of 3.90. PGi GlobalMeet Webcast has more positive reviews than Switchvox Cloud. Comparing PGi GlobalMeet Webcast vs. Switchvox Cloud reviews, PGi GlobalMeet Webcast has stronger overall reviews.
PGi GlobalMeet Webcast vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of PGi GlobalMeet Webcast vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than PGi GlobalMeet Webcast.
In our pricing comparison of PGi GlobalMeet Webcast vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of PGi GlobalMeet Webcast vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. PGi GlobalMeet Webcast scores higher in ease of admin, but Switchvox Cloud has the best scores overall for system usability.
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