Mitel vs. Unify OpenScape: Which is Best? - Wheelhouse

Mitel vs. Unify OpenScape: Which is Best?

Mitel vs. Unify OpenScape Best Overall: Mitel

In our comparison of Mitel vs. Unify OpenScape, Mitel is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Mitel Quick Info
WH Score:
8.0
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Unify OpenScape Quick Info
WH Score:
5.9
Pricing Score:
5.8
Feature Score:
5.7
Usability Score:
5.5
Company Size:All Sizes
Platforms:

Pricing

Mitel Pricing
Price Range
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* Vendor does not share prices.

Unify OpenScape Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Mitel Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
Unify OpenScape Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup

Pros & Cons

Mitel Pros & Cons
Pros
  • Even the novice to the systems can use MiCloud Business with ease
  • Besides, it does provide the functionality to get the work done as needed
  • Everyone who needs such an application, I strongly recommend this product to them.
Cons
  • Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
Unify OpenScape Pros & Cons
Pros
    Cons

      Reviews

      Mitel Reviews
      Top Favorable Review
      L
      Letitia
      Reviewed on Jul 2, 2021

      You can do your work well using MiCloud, what's more; it is easy to use.

      Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.

      It can be slow to load and for some people's liking, wish it were faster!

      Top Critical Review
      E
      Earl
      Reviewed on Jul 2, 2021

      Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.

      There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.

      Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.

      Unify OpenScape Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Mitel Alternatives
      Unify OpenScape Alternatives
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      Mitel vs. Unify OpenScape: Detailed Comparison

      Mitel vs. Unify OpenScape Top Ratings & Reviews: Mitel

      In our rating and review comparison of Mitel vs. Unify OpenScape, Mitel has 27 user reviews and Unify OpenScape has 0. The average star rating for Mitel is 4.18 while Unify OpenScape has an average rating of 0.0. Mitel has more positive reviews than Unify OpenScape. Comparing Mitel vs. Unify OpenScape reviews, Mitel has stronger overall reviews.

      Mitel vs. Unify OpenScape Best Features & Functionality: Mitel

      Mitel vs. Unify OpenScape both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Management, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, Systems/Administrative, Identity and Access Management (IAM), After-Sales Service, Supported Technologies. In our feature comparison of Mitel vs. Unify OpenScape, Mitel offers more of the most popular features and tools than Unify OpenScape.

      Mitel vs. Unify OpenScape Best Pricing: Unify OpenScape

      In our pricing comparison of Mitel vs. Unify OpenScape, Unify OpenScape's pricing starts at 0/month and is more affordable compared to Unify OpenScape's starting cost of 0/month.

      Mitel vs. Unify OpenScape Best Usability: Mitel

      Our comparison of Mitel vs. Unify OpenScape shows that Mitel scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Unify OpenScape scores higher in , but Mitel has the best scores overall for system usability.

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