In our comparison of Microsoft Teams vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.
The ease of navigation and document sharing capabilities are the standout features for me.
On occasion, there's a delay in receiving messages from colleagues when I'm offline.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.
The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.
The awards feature could be more useful or integrated with other functions to enhance its value.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.
The ease of navigation and document sharing capabilities are the standout features for me.
On occasion, there's a delay in receiving messages from colleagues when I'm offline.
This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.
The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.
The awards feature could be more useful or integrated with other functions to enhance its value.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of Microsoft Teams vs. Switchvox Cloud, Microsoft Teams has 9 user reviews and Switchvox Cloud has 22. The average star rating for Microsoft Teams is 4.88 while Switchvox Cloud has an average rating of 3.90. Microsoft Teams has more positive reviews than Switchvox Cloud. Comparing Microsoft Teams vs. Switchvox Cloud reviews, Microsoft Teams has stronger overall reviews.
Microsoft Teams vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Microsoft Teams vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Microsoft Teams.
In our pricing comparison of Microsoft Teams vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of Microsoft Teams vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Microsoft Teams scores higher in learning curve, setup & support, but Switchvox Cloud has the best scores overall for system usability.
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