In our comparison of LogMeIn Rescue by GoTo vs. VSA, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.
Asset monitoring, patch management, software management, and remote control capabilities.
When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Streamlines our operations and improves productivity
The capability to perform tasks on PCs remotely, even without physical access.
Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Kaseya VSA solves the problem of managing the IT equipment assets of my company, making it easy to locate and manage them, which benefits me greatly.
Asset monitoring, patch management, software management, and remote control capabilities.
When all the information or activities in Kaseya are not retained when the machine is reformatted and comes back online.
Streamlines our operations and improves productivity
The capability to perform tasks on PCs remotely, even without physical access.
Limited support for Mac until version 10, occasional issues with the live connect feature not functioning properly.
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In our rating and review comparison of LogMeIn Rescue by GoTo vs. VSA, LogMeIn Rescue by GoTo has 79 user reviews and VSA has 82. The average star rating for LogMeIn Rescue by GoTo is 4.53 while VSA has an average rating of 3.90. LogMeIn Rescue by GoTo has more positive reviews than VSA. Comparing LogMeIn Rescue by GoTo vs. VSA reviews, LogMeIn Rescue by GoTo has stronger overall reviews.
LogMeIn Rescue by GoTo vs. VSA both offer a strong set of features and functionality including Remote Support Features, Cybersecurity Features, Systems/Administrative, Sync/Refresh, Reporting & Analytics, Recording , Compliance Accreditations, Chat/IM Management, Device Management, Collaboration Tools, File Management, Drag-and-Drop Builders/Designers, Report Management, Data Migration, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of LogMeIn Rescue by GoTo vs. VSA, LogMeIn Rescue by GoTo offers more of the most popular features and tools than VSA.
In our pricing comparison of LogMeIn Rescue by GoTo vs. VSA, VSA's pricing starts at 0/month and is more affordable compared to VSA's starting cost of 0/month.
Our comparison of LogMeIn Rescue by GoTo vs. VSA shows that LogMeIn Rescue by GoTo scores higher in usability for learning curve, ease of admin. VSA scores higher in ease of use, meets requirements, setup & support, quality of support, but LogMeIn Rescue by GoTo has the best scores overall for system usability.
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