Keap vs. Zoho CRM: Which is Best? - Wheelhouse

Keap vs. Zoho CRM: Which is Best?

Keap vs. Zoho CRM Best Overall: Keap

In our comparison of Keap vs. Zoho CRM, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Zoho CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Translations
  • Item Tracking & Traceability
Zoho CRM Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Translations
  • Item Tracking & Traceability

Pros & Cons

Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.
Zoho CRM Pros & Cons
Pros
  • Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
Cons
  • Horrible client care service.

Reviews

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Zoho CRM Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

Ideal software with an extremely competitive price, this really aids us to administer our customers information.

Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.

To access the desired information, you have to traverse a lot, and both usability and visibility could be better.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.

Installing the organization with this was cheap and it offers nice functions/features.

Horrible client care service.

Alternatives

Keap Alternatives
8.8
Zoho CRM Alternatives
8.8
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Keap vs. Zoho CRM: Detailed Comparison

Keap vs. Zoho CRM Top Ratings & Reviews: Zoho CRM

In our rating and review comparison of Keap vs. Zoho CRM, Zoho CRM has 228 user reviews and Keap has 58. The average star rating for Zoho CRM is 4.39 while Keap has an average rating of 4.29. Zoho CRM has more positive reviews than Keap. Comparing Keap vs. Zoho CRM reviews, Zoho CRM has stronger overall reviews.

Keap vs. Zoho CRM Best Features & Functionality: Keap

Keap vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Zoho CRM, Keap offers more of the most popular features and tools than Zoho CRM.

Keap vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of Keap vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

Keap vs. Zoho CRM Best Usability: Keap

Our comparison of Keap vs. Zoho CRM shows that Keap scores higher in usability for meets requirements, learning curve, quality of support, ease of admin. Zoho CRM scores higher in ease of use, setup & support, but Keap has the best scores overall for system usability.

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