Keap vs. Verint: Which is Best? - Wheelhouse

Keap vs. Verint: Which is Best?

Keap vs. Verint Best Overall: Keap

In our comparison of Keap vs. Verint, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Verint Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.6
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Verint Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Chatbots
  • Customer/Client Portal
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Chat/IM
  • SMS
Verint Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Chatbots
  • Customer/Client Portal
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Chat/IM
  • SMS

Pros & Cons

Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.
Verint Pros & Cons
Pros
    Cons
    • Inability of Verint WFM Pro to maintain static schedules without manual intervention.

    Reviews

    Keap Reviews
    Top Favorable Review
    J
    Joe
    Reviewed on Jul 2, 2021

    Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

    Limited sorting and organizing of clients' information.

    Top Critical Review
    D
    Diane
    Reviewed on Jul 2, 2021

    Overall, love the software. Can't imagine working without it.

    I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

    It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

    Verint Reviews
    Top Favorable Review
    M
    Morris
    Reviewed on Jul 2, 2021

    Workforce management is a snap with this tool's excellent scheduling and queue analysis tools. Its incredibly easy to use nature is a big plus. On the other hand, the high cost may be a deal breaker. Furthermore, putting new ideas into practice can be very difficult.

    Top Critical Review
    J
    Jorge
    Reviewed on Jul 2, 2021

    It's brought us precision, saved us time, enhanced communication, and allowed us to make the most of our workforce allocation, even in areas we previously struggled with. The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.

    The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.

    Inability of Verint WFM Pro to maintain static schedules without manual intervention.

    Alternatives

    Keap Alternatives
    8.8
    Verint Alternatives
    8.8
    Add to Compare

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    Keap vs. Verint: Detailed Comparison

    Keap vs. Verint Top Ratings & Reviews: Keap

    In our rating and review comparison of Keap vs. Verint, Keap has 58 user reviews and Verint has 14. The average star rating for Keap is 4.29 while Verint has an average rating of 4.21. Keap has more positive reviews than Verint. Comparing Keap vs. Verint reviews, Keap has stronger overall reviews.

    Keap vs. Verint Best Features & Functionality: Keap

    Keap vs. Verint both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Verint, Keap offers more of the most popular features and tools than Verint.

    Keap vs. Verint Best Pricing: Verint

    In our pricing comparison of Keap vs. Verint, Verint's pricing starts at N/A/month and is more affordable compared to Verint's starting cost of N/A/month.

    Keap vs. Verint Best Usability: Keap

    Our comparison of Keap vs. Verint shows that Keap scores higher in usability for ease of use, learning curve, setup & support, ease of admin. Verint scores higher in meets requirements, quality of support, but Keap has the best scores overall for system usability.

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