JumpCloud vs. SightCall: Which is Best? - Wheelhouse

JumpCloud vs. SightCall: Which is Best?

JumpCloud vs. SightCall Best Overall: JumpCloud

In our comparison of JumpCloud vs. SightCall, JumpCloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

JumpCloud Quick Info
WH Score:
8.8
Pricing Score:
7.8
Feature Score:
9.0
Usability Score:
8.8
Company Size:All Sizes
Platforms:
SightCall Quick Info
WH Score:
8.2
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

JumpCloud Pricing
A La Carte
$2
per user / per month
SSO Package
$7
per user / per month
Core Directory Package
$11
per user / per month
JumpCloud Platform
$15
per user / per month
PlatformPlus
$18
per user / per month
SightCall Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

JumpCloud Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
SightCall Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking

Pros & Cons

JumpCloud Pros & Cons
Pros
  • Budget-friendly pricing, no on-site hardware required, easy to use.
Cons
  • None.
SightCall Pros & Cons
Pros
  • High quality videos and pictures.
Cons
  • None.

Reviews

JumpCloud Reviews
Top Favorable Review
A
Ashley
Reviewed on Jul 2, 2021

Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.

Budget-friendly pricing, no on-site hardware required, easy to use

None

Top Critical Review
P
Phillip
Reviewed on Jul 2, 2021

By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.

Automates tasks, saving time and improving cost-effectiveness

None

SightCall Reviews
Top Favorable Review
R
Roberto
Reviewed on Jul 2, 2021

The application is great overall. Allows us to capture high quality images during a session that helps us save time with complicated tasks. The only issue we've encountered so far is when a session disconnects. We are forced to set up a new session rather than allowing us to reconnect to the existing session.

High quality videos and pictures

Inability to rejoin a session if it abruptly disconnects

Top Critical Review
J
James
Reviewed on Jul 2, 2021

The fantastic platform SightCall has completely changed the way we handle field service and customer support. The ability to use augmented reality is revolutionary and has made problem-solving quicker and more efficient. Additionally, our agents and technicians have had little trouble with the platform, adopting it fast.

Augmented reality customer care and feature rich

None

Alternatives

JumpCloud Alternatives
SightCall Alternatives
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JumpCloud vs. SightCall: Detailed Comparison

JumpCloud vs. SightCall Top Ratings & Reviews: JumpCloud

In our rating and review comparison of JumpCloud vs. SightCall, JumpCloud has 8 user reviews and SightCall has 14. The average star rating for JumpCloud is 4.5 while SightCall has an average rating of 4.21. JumpCloud has more positive reviews than SightCall. Comparing JumpCloud vs. SightCall reviews, JumpCloud has stronger overall reviews.

JumpCloud vs. SightCall Best Features & Functionality: JumpCloud

JumpCloud vs. SightCall both offer a strong set of features and functionality including Remote Support Features, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Contact Management, After-Sales Service. In our feature comparison of JumpCloud vs. SightCall, JumpCloud offers more of the most popular features and tools than SightCall.

JumpCloud vs. SightCall Best Pricing: SightCall

In our pricing comparison of JumpCloud vs. SightCall, SightCall's pricing starts at N/A/month and is more affordable compared to SightCall's starting cost of N/A/month.

JumpCloud vs. SightCall Best Usability: JumpCloud

Our comparison of JumpCloud vs. SightCall shows that JumpCloud scores higher in usability for ease of use, meets requirements, learning curve. SightCall scores higher in setup & support, ease of admin, but JumpCloud has the best scores overall for system usability.

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