JumpCloud
JumpCloud
8 reviews
WH Score
8.8

Top JumpCloud Features

What are the Best JumpCloud Features?

JumpCloud offers a wide range of features to benefit businesses of all sizes, including:

  • Contact management and a contact database for streamlined communication.
  • Email, phone, and chat support for comprehensive customer assistance.
  • A unified system to manage collaborations, enhancing teamwork and productivity.
  • Service Level Agreements (SLAs) for guaranteed uptime and reliability.
  • Web support for convenient online assistance and troubleshooting.
  • Diagnostic reports to identify and resolve issues effectively.
  • Device analytics to gain insights into device usage and performance.
  • Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for enhanced security.
  • Policy and password management for robust access control.
  • Session management features, including Session Recording, Session Transfer, Idle Session Timeout, and Session Shadowing, to monitor and control user sessions.

With these powerful features, businesses can ensure secure passwords, tightly control access to sensitive data, and effectively monitor user sessions. JumpCloud provides comprehensive tools to enhance security, collaboration, and operational efficiency.


Remote Support Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect
Device Management
  • Device Discovery
  • Device Control
  • Device Isolation
  • Device Lockdown
  • Lock & Delete Lost/Stolen Devices
  • Bring Your Own Device (BYOD)
  • Device Lifecycle Management
Collaboration Tools
  • Screenshots
File Management
  • File Sharing
  • File Transfers
Reporting & Analytics
  • Diagnostic Reports
  • Device Analytics
  • Session Reports
  • Connection Reports
Recording
  • Session Recording
  • Screen Recording
Systems/Administrative
  • Policy Management
  • Agent Management
  • Administrator Management
  • Centralized Console
  • System Diagnostics
  • Update/Patch Management
  • Remote Monitoring & Management (RMM)
Sync/Refresh
  • Contact Sync
Identity and Access Management (IAM)
  • User Provisioning/Deprovisioning
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • App-Based Authentication
  • PIN-Based Access
  • Clientless Access
  • Guest Access
  • One-Time Use Links
  • Session Management
  • Lightweight Directory Access Protocol (LDAP)
Password Management
  • Password Generator
  • Password Reset
  • Password Strength Check
  • Password Cracking
  • Password Rotation
Contact Management
  • Contact Database
After-Sales Service
  • Phone Support
  • Email Support
  • Chat Support
  • Web Support
  • Technical Support
  • Service Level Agreement (SLA)
Have you used JumpCloud in the past?

Help other people find the right software by sharing your JumpCloud experience.

0

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

The right software for your business

Get your personalized recommendations now.