GoldMine vs. Keap: Which is Best? - Wheelhouse

GoldMine vs. Keap: Which is Best?

GoldMine vs. Keap Best Overall: Keap

In our comparison of GoldMine vs. Keap, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GoldMine Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.3
Company Size:Small Business, Mid Market
Platforms:
Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

GoldMine Pricing
Own Your CRM
Free
per user / per year
Cloud Based CRM
$65
per user / per month
Keap Pricing
Pro
$129
per month
Max
$199
per month

Features

GoldMine Features
  • Case Management
  • Territory Management
  • Lead Generation
  • Service Analytics
  • Dashboard
  • Voice
  • Email
  • Softphone
  • Webinars
  • Estimates & Quotations
  • Order/Delivery Management
  • Custom Fields
  • Custom Forms
  • Segmentation/Grouping
  • Sandbox
Keap Features
  • Case Management
  • Territory Management
  • Lead Generation
  • Service Analytics
  • Dashboard
  • Voice
  • Email
  • Softphone
  • Webinars
  • Estimates & Quotations
  • Order/Delivery Management
  • Custom Fields
  • Custom Forms
  • Segmentation/Grouping
  • Sandbox

Pros & Cons

GoldMine Pros & Cons
Pros
  • Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.
Cons
  • Lack of incorporation features in the version we're using.
Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.

Reviews

GoldMine Reviews
Top Favorable Review
J
Judith
Reviewed on Jul 2, 2021

We moved to another software due to GMs restricted incorporation abilities despite the software largely performing majority of the job.

Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.

Not very intuitive, has an outdated interface, its integration abilities are very limited-it wouldn't allow us to interact with potential students straightway from the system nor would it allow us to plan their visits to campus-leading to a decline in the effectiveness of our office's work.

Top Critical Review
B
Brenda
Reviewed on Jul 2, 2021

We're able to maintain a detailed accounting of our past client interactions and special pricing and relationship-based data. Further, it helps us to recollect the crucial information for tailored service.

It helps is keeping track of our client relationships and recording vital client details and history.

Lack of incorporation features in the version we're using.

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Alternatives

GoldMine Alternatives
8.8
Keap Alternatives
8.8
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GoldMine vs. Keap: Detailed Comparison

GoldMine vs. Keap Top Ratings & Reviews: Keap

In our rating and review comparison of GoldMine vs. Keap, Keap has 58 user reviews and GoldMine has 33. The average star rating for Keap is 4.29 while GoldMine has an average rating of 3.84. Keap has more positive reviews than GoldMine. Comparing GoldMine vs. Keap reviews, Keap has stronger overall reviews.

GoldMine vs. Keap Best Features & Functionality: Keap

GoldMine vs. Keap both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of GoldMine vs. Keap, Keap offers more of the most popular features and tools than GoldMine.

GoldMine vs. Keap Best Pricing: Keap

In our pricing comparison of GoldMine vs. Keap, Keap's pricing starts at $129/month and is more affordable compared to Keap's starting cost of $129/month.

GoldMine vs. Keap Best Usability: Keap

Our comparison of GoldMine vs. Keap shows that Keap scores higher in usability for learning curve, quality of support, ease of admin. GoldMine scores higher in ease of use, meets requirements, setup & support, but Keap has the best scores overall for system usability.

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