In our comparison of FluentStream VoIP vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.
I do not have any positive points to mention.
Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.
The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.
As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.
I do not have any positive points to mention.
Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.
In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.
The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.
As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of FluentStream VoIP vs. Switchvox Cloud, FluentStream VoIP has 10 user reviews and Switchvox Cloud has 22. The average star rating for FluentStream VoIP is 4.4 while Switchvox Cloud has an average rating of 3.90. FluentStream VoIP has more positive reviews than Switchvox Cloud. Comparing FluentStream VoIP vs. Switchvox Cloud reviews, FluentStream VoIP has stronger overall reviews.
FluentStream VoIP vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of FluentStream VoIP vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than FluentStream VoIP.
In our pricing comparison of FluentStream VoIP vs. Switchvox Cloud, Switchvox Cloud's pricing starts at 0/month and is more affordable compared to Switchvox Cloud's starting cost of 0/month.
Our comparison of FluentStream VoIP vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, quality of support. FluentStream VoIP scores higher in setup & support, ease of admin, but Switchvox Cloud has the best scores overall for system usability.
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