Top FluentStream VoIP Features

What are the Best FluentStream VoIP Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
International Numbers
Toll-Free Numbers
Local Minutes
Toll-Free Minutes
Softphone
IP Fax
Fax to Email
Paging

Call Management & Administration

Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Screening
Call Queue
Call Barge
Call Whisper
Call Flip
Phone Line Extensions
Click-to-Call
Dial by Name
Dial By Extension
Voicemail
Voicemail to Email
Emergency Calling
Automatic Call Distribution (ACD)
Busy Lamp Field (BLF)
Presence Settings
Intercom
Ring Groups
Auto Attendant
Find Me/Follow Me
Announcements
Speed Dialing
Number Porting
Number Black/White List
Calling Name Delivery (CNAM)
Instant Response
Music on Hold
Conference Bridge

Call Routing Types

Event-Driven Routing
Data-Driven Routing
Location-Based Routing

Reporting & Analytics

Call Log Reports
Dashboard
Call Analytics
Diagnostic Reports
Data Analytics
Call Monitoring

Recording

Call Recording
Voice Recording

Supported Channels

Voice
Chat/IM
SMS
MMS

Chat/IM Management

Group Chat
Private Chat

Conferencing Capabilities

Audio Conferencing

Enhancements & Personalization

HD Voice

Collaboration Tools

Hot Desking

Customizable Items

Custom Greetings
Custom Ringtones

Appointments/Scheduling

Report Scheduling

Device Management

Device Cloning

Language & Speech

Speech-to-Text
Transcriptions

Integration Options

Browser Extensions

Third-Party Integrations

Salesforce
Zendesk
Freshdesk
Dynamics 365

Systems/Administrative

Storage
Archiving
Segmentation/Grouping
Administrator Console
Administrator Management
Multiple Location Management

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
SIP Authentication

After-Sales Service

Dedicated Account Manager

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