EV Reach vs. NinjaOne: Which is Best? - Wheelhouse

EV Reach vs. NinjaOne: Which is Best?

EV Reach vs. NinjaOne Best Overall: EV Reach

In our comparison of EV Reach vs. NinjaOne, EV Reach is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

EV Reach Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.5
Company Size:All Sizes
Platforms:
NinjaOne Quick Info
WH Score:
8.5
Pricing Score:
7.6
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

EV Reach Pricing
Price Range
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* Vendor does not share prices.

NinjaOne Pricing
Price Range
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* Vendor does not share prices.

Features

EV Reach Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
NinjaOne Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking

Pros & Cons

EV Reach Pros & Cons
Pros
  • One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure
  • It offers valuable tools for effective management and control.
Cons
  • To date, I have not encountered any downsides or issues with EV Reach
  • Everything works well and meets my expectations.
NinjaOne Pros & Cons
Pros
  • None.
Cons
  • No spanish inclusion.

Reviews

EV Reach Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

EV Reach effectively solves the problem of remotely accessing home-based user machines, which was a difficulty before implementing it. This capability greatly enhances remote support and enables efficient troubleshooting and assistance to users working from home. Overall, EV Reach significantly improves the productivity and effectiveness of IT management in this regard.

One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure. It offers valuable tools for effective management and control.

One drawback of EV Reach is the initial complexity of deploying software packages, which requires some time to become accustomed to. However, with practice, this becomes less challenging.

Top Critical Review
M
Marianne
Reviewed on Jul 2, 2021

EV Reach effectively addresses the needs of remoting and technical support for colleagues. It allows you to remotely access and assist their devices, making it easier to provide timely and efficient support whenever needed.

As a Tech Lead, I find Goverlan Reach to be the best application I have come across for remote access. It greatly assists me in my role, enabling smooth and efficient remote operations.

To date, I have not encountered any downsides or issues with EV Reach. Everything works well and meets my expectations.

NinjaOne Reviews
Top Favorable Review
P
Phyllis
Reviewed on Jul 2, 2021

I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.

None

Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,

the Sydney office is not responding to phone calls, SMS verification is not working.

Top Critical Review
C
Carolyn
Reviewed on Jul 2, 2021

With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.

Single panel, health status control and antivirus protection

No spanish inclusion

Alternatives

EV Reach Alternatives
NinjaOne Alternatives
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EV Reach vs. NinjaOne: Detailed Comparison

EV Reach vs. NinjaOne Top Ratings & Reviews: EV Reach

In our rating and review comparison of EV Reach vs. NinjaOne, EV Reach has 18 user reviews and NinjaOne has 23. The average star rating for EV Reach is 4.55 while NinjaOne has an average rating of 4.43. EV Reach has more positive reviews than NinjaOne. Comparing EV Reach vs. NinjaOne reviews, EV Reach has stronger overall reviews.

EV Reach vs. NinjaOne Best Features & Functionality: NinjaOne

EV Reach vs. NinjaOne both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Cybersecurity Protection Types, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of EV Reach vs. NinjaOne, NinjaOne offers more of the most popular features and tools than EV Reach.

EV Reach vs. NinjaOne Best Pricing: NinjaOne

In our pricing comparison of EV Reach vs. NinjaOne, NinjaOne's pricing starts at N/A/month and is more affordable compared to NinjaOne's starting cost of N/A/month.

EV Reach vs. NinjaOne Best Usability: EV Reach

Our comparison of EV Reach vs. NinjaOne shows that EV Reach scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. NinjaOne scores higher in , but EV Reach has the best scores overall for system usability.

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