Crexendo vs. OnSIP: Which is Best? - Wheelhouse

Crexendo vs. OnSIP: Which is Best?

Crexendo vs. OnSIP Best Overall: Crexendo

In our comparison of Crexendo vs. OnSIP, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
OnSIP Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
7.5
Company Size:Small Business, Mid Market
Platforms:

Pricing

Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

OnSIP Pricing
Pay-As-You-Go
Contact Us
Unlimited
Free
per user / per month

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
OnSIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
OnSIP Pros & Cons
Pros
  • The mobile accessibility of this product is highly convenient.
Cons
  • Their web app was once a poor reflection of the quality of their physical offering.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

OnSIP Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.

The mobile accessibility of this product is highly convenient.

An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.

Exceptional support.

Their web app was once a poor reflection of the quality of their physical offering.

Alternatives

Crexendo Alternatives
OnSIP Alternatives
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Crexendo vs. OnSIP: Detailed Comparison

Crexendo vs. OnSIP Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. OnSIP, Crexendo has 122 user reviews and OnSIP has 9. The average star rating for Crexendo is 4.86 while OnSIP has an average rating of 4. Crexendo has more positive reviews than OnSIP. Comparing Crexendo vs. OnSIP reviews, Crexendo has stronger overall reviews.

Crexendo vs. OnSIP Best Features & Functionality: Crexendo

Crexendo vs. OnSIP both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. OnSIP, Crexendo offers more of the most popular features and tools than OnSIP.

Crexendo vs. OnSIP Best Pricing: OnSIP

In our pricing comparison of Crexendo vs. OnSIP, OnSIP's pricing starts at N/A/month and is more affordable compared to OnSIP's starting cost of N/A/month.

Crexendo vs. OnSIP Best Usability: Crexendo

Our comparison of Crexendo vs. OnSIP shows that Crexendo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. OnSIP scores higher in quality of support, but Crexendo has the best scores overall for system usability.

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