In our comparison of Crexendo vs. Dialpad, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.
Simple to use, feature rich and efficient
None
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.
Voice inetlligence and accurate
Android UI is bad
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.
Simple to use, feature rich and efficient
None
Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.
Voice inetlligence and accurate
Android UI is bad
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In our rating and review comparison of Crexendo vs. Dialpad, Crexendo has 122 user reviews and Dialpad has 13. The average star rating for Crexendo is 4.86 while Dialpad has an average rating of 3.84. Crexendo has more positive reviews than Dialpad. Comparing Crexendo vs. Dialpad reviews, Crexendo has stronger overall reviews.
Crexendo vs. Dialpad both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Dialpad, Crexendo offers more of the most popular features and tools than Dialpad.
In our pricing comparison of Crexendo vs. Dialpad, Dialpad's pricing starts at $15/month and is more affordable compared to Dialpad's starting cost of $15/month.
Our comparison of Crexendo vs. Dialpad shows that Crexendo scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Dialpad scores higher in meets requirements, learning curve, but Crexendo has the best scores overall for system usability.
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