In our comparison of Crexendo vs. GoToConnect, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of Crexendo vs. GoToConnect, Crexendo has 122 user reviews and GoToConnect has 35. The average star rating for Crexendo is 4.86 while GoToConnect has an average rating of 4.45. Crexendo has more positive reviews than GoToConnect. Comparing Crexendo vs. GoToConnect reviews, Crexendo has stronger overall reviews.
Crexendo vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. GoToConnect, Crexendo offers more of the most popular features and tools than GoToConnect.
In our pricing comparison of Crexendo vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of Crexendo vs. GoToConnect shows that Crexendo scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. GoToConnect scores higher in learning curve, but Crexendo has the best scores overall for system usability.
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