Creatio vs. Zoho CRM: Which is Best? - Wheelhouse

Creatio vs. Zoho CRM: Which is Best?

Creatio vs. Zoho CRM Best Overall: Creatio

In our comparison of Creatio vs. Zoho CRM, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Creatio Quick Info
WH Score:
8.6
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Creatio Pricing
Price Range
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* Vendor does not share prices.

Zoho CRM Pricing
Price Range
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* Vendor does not share prices.

Features

Creatio Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Chat/IM
  • SMS
  • Email
  • Chatbots
  • Translations
  • Invoicing & Billing
  • Estimates & Quotations
  • Order/Delivery Management
  • Sales Analytics
Zoho CRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Chat/IM
  • SMS
  • Email
  • Chatbots
  • Translations
  • Invoicing & Billing
  • Estimates & Quotations
  • Order/Delivery Management
  • Sales Analytics

Pros & Cons

Creatio Pros & Cons
Pros
  • Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
Cons
  • Initially, support was not very effective.
Zoho CRM Pros & Cons
Pros
  • Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
Cons
  • Horrible client care service.

Reviews

Creatio Reviews
Top Favorable Review
J
Jamie
Reviewed on Jul 2, 2021

I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.

Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.

None.

Top Critical Review
T
Travis
Reviewed on Jul 2, 2021

Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.

Initially, support was not very effective.

Zoho CRM Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

Ideal software with an extremely competitive price, this really aids us to administer our customers information.

Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.

To access the desired information, you have to traverse a lot, and both usability and visibility could be better.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.

Installing the organization with this was cheap and it offers nice functions/features.

Horrible client care service.

Alternatives

Creatio Alternatives
8.8
8.6
Zoho CRM Alternatives
8.8
8.6
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Creatio vs. Zoho CRM: Detailed Comparison

Creatio vs. Zoho CRM Top Ratings & Reviews: Creatio

In our rating and review comparison of Creatio vs. Zoho CRM, Creatio has 27 user reviews and Zoho CRM has 228. The average star rating for Creatio is 4.70 while Zoho CRM has an average rating of 4.39. Creatio has more positive reviews than Zoho CRM. Comparing Creatio vs. Zoho CRM reviews, Creatio has stronger overall reviews.

Creatio vs. Zoho CRM Best Features & Functionality: Creatio

Creatio vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Portal Types, Drag-and-Drop Builders/Designers, Systems/Administrative, Project Management Features, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of Creatio vs. Zoho CRM, Creatio offers more of the most popular features and tools than Zoho CRM.

Creatio vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of Creatio vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

Creatio vs. Zoho CRM Best Usability: Creatio

Our comparison of Creatio vs. Zoho CRM shows that Creatio scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Zoho CRM scores higher in , but Creatio has the best scores overall for system usability.

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