In our comparison of Creatio vs. Zendesk Suite, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.
Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
None.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.
Initially, support was not very effective.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.
Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
None.
Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.
Initially, support was not very effective.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
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In our rating and review comparison of Creatio vs. Zendesk Suite, Creatio has 27 user reviews and Zendesk Suite has 388. The average star rating for Creatio is 4.70 while Zendesk Suite has an average rating of 4.50. Creatio has more positive reviews than Zendesk Suite. Comparing Creatio vs. Zendesk Suite reviews, Creatio has stronger overall reviews.
Creatio vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Customizable Items, Collaboration Tools, File Management, Portal Types, Drag-and-Drop Builders/Designers, Systems/Administrative, Project Management Features, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of Creatio vs. Zendesk Suite, Creatio offers more of the most popular features and tools than Zendesk Suite.
In our pricing comparison of Creatio vs. Zendesk Suite, Zendesk Suite's pricing starts at $49/month and is more affordable compared to Zendesk Suite's starting cost of $49/month.
Our comparison of Creatio vs. Zendesk Suite shows that Creatio scores higher in usability for ease of use, meets requirements, setup & support, quality of support. Zendesk Suite scores higher in learning curve, ease of admin, but Creatio has the best scores overall for system usability.
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