In our comparison of Creatio vs. HubSpot Service Hub, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.
Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
None.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.
Initially, support was not very effective.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.
Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
None.
Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.
Initially, support was not very effective.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
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In our rating and review comparison of Creatio vs. HubSpot Service Hub, Creatio has 27 user reviews and HubSpot Service Hub has 8. The average star rating for Creatio is 4.70 while HubSpot Service Hub has an average rating of 4.25. Creatio has more positive reviews than HubSpot Service Hub. Comparing Creatio vs. HubSpot Service Hub reviews, Creatio has stronger overall reviews.
Creatio vs. HubSpot Service Hub both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Customizable Items, Collaboration Tools, File Management, Portal Types, Systems/Administrative, Project Management Features, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of Creatio vs. HubSpot Service Hub, Creatio offers more of the most popular features and tools than HubSpot Service Hub.
In our pricing comparison of Creatio vs. HubSpot Service Hub, HubSpot Service Hub's pricing starts at 0/month and is more affordable compared to HubSpot Service Hub's starting cost of 0/month.
Our comparison of Creatio vs. HubSpot Service Hub shows that Creatio scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. HubSpot Service Hub scores higher in meets requirements, but Creatio has the best scores overall for system usability.
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