Creatio vs. Front: Which is Best? - Wheelhouse

Creatio vs. Front: Which is Best?

Creatio vs. Front Best Overall: Creatio

In our comparison of Creatio vs. Front, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Creatio Quick Info
WH Score:
8.6
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Front Quick Info
WH Score:
7.5
Pricing Score:
7.1
Feature Score:
7.3
Usability Score:
7.2
Company Size:All Sizes
Platforms:

Pricing

Creatio Pricing
Price Range
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* Vendor does not share prices.

Front Pricing
Starter
$19
per user / per month
Growth
$49
per user / per month
Scale
$99
per user / per month
Premier
$229
per user / per month

Features

Creatio Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Workflow Management
  • Productivity Management
  • Chat/IM
  • SMS
  • Email
  • Shared Inbox
  • Chatbots
  • Contact Forms
  • Sign-Up Forms
Front Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Workflow Management
  • Productivity Management
  • Chat/IM
  • SMS
  • Email
  • Shared Inbox
  • Chatbots
  • Contact Forms
  • Sign-Up Forms

Pros & Cons

Creatio Pros & Cons
Pros
  • Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
Cons
  • Initially, support was not very effective.
Front Pros & Cons
Pros
  • Keeps everyone informed without the need for constant email forwarding
  • The ability to seamlessly share conversations with those who require the information is crucial for efficient collaboration.
Cons
  • On the downside, I did find the software to be quite pricey, especially for small businesses
  • However, if you have the budget for it, I think it's definitely worth the investment.

Reviews

Creatio Reviews
Top Favorable Review
J
Jamie
Reviewed on Jul 2, 2021

I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.

Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.

None.

Top Critical Review
T
Travis
Reviewed on Jul 2, 2021

Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.

Initially, support was not very effective.

Front Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

I highly recommend this platform for its effectiveness in streamlining communication and facilitating information sharing. Just be mindful of maintaining boundaries with regard to off-hour communications to prevent potential disruptions.

Keeps everyone informed without the need for constant email forwarding. The ability to seamlessly share conversations with those who require the information is crucial for efficient collaboration.

I have noticed that due to its accessibility across multiple platforms, I sometimes find myself checking it during off-hours.

Top Critical Review
W
Wendell
Reviewed on Jul 2, 2021

If you're someone who relies heavily on email communication, I would definitely recommend this software as it can save you time and streamline your inbox.

One of the things I loved most about the software was the ability to manage multiple email accounts from one place. As a business owner who communicates primarily via email, having all my emails in one place was incredibly convenient. The ability to tag emails for other users was also a huge plus.

On the downside, I did find the software to be quite pricey, especially for small businesses. However, if you have the budget for it, I think it's definitely worth the investment.

Alternatives

Creatio Alternatives
8.8
8.6
Front Alternatives
8.8
8.6
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Creatio vs. Front: Detailed Comparison

Creatio vs. Front Top Ratings & Reviews: Creatio

In our rating and review comparison of Creatio vs. Front, Creatio has 27 user reviews and Front has 17. The average star rating for Creatio is 4.70 while Front has an average rating of 4.58. Creatio has more positive reviews than Front. Comparing Creatio vs. Front reviews, Creatio has stronger overall reviews.

Creatio vs. Front Best Features & Functionality: Creatio

Creatio vs. Front both offer a strong set of features and functionality including Customer Management, Lead Management, Project Management Features, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Portal Types, Drag-and-Drop Builders/Designers, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of Creatio vs. Front, Creatio offers more of the most popular features and tools than Front.

Creatio vs. Front Best Pricing: Front

In our pricing comparison of Creatio vs. Front, Front's pricing starts at $19/month and is more affordable compared to Front's starting cost of $19/month.

Creatio vs. Front Best Usability: Creatio

Our comparison of Creatio vs. Front shows that Creatio scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Front scores higher in learning curve, setup & support, but Creatio has the best scores overall for system usability.

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