Copper vs. Keap: Which is Best? - Wheelhouse

Copper vs. Keap: Which is Best?

Copper vs. Keap Best Overall: Keap

In our comparison of Copper vs. Keap, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Copper Quick Info
WH Score:
7.9
Pricing Score:
7.4
Feature Score:
8.1
Usability Score:
7.8
Company Size:Small Business, Mid Market
Platforms:
Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Copper Pricing
Basic
$23
per user / per month
Professional
$49
per user / per month
Business
$99
per user / per month
Keap Pricing
Pro
$129
per month
Max
$199
per month

Features

Copper Features
  • Pipeline Management
  • Deal Management
  • Drip Campaigns
  • Lead Generation
  • Dashboard
  • Activity Log
  • Lead and Opportunity Tracking
  • Lead Scoring
  • Website
  • Ads
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields
  • Custom Reports
  • Custom Templates
Keap Features
  • Pipeline Management
  • Deal Management
  • Drip Campaigns
  • Lead Generation
  • Dashboard
  • Activity Log
  • Lead and Opportunity Tracking
  • Lead Scoring
  • Website
  • Ads
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields
  • Custom Reports
  • Custom Templates

Pros & Cons

Copper Pros & Cons
Pros
  • User friendly, and frequent software updates.
Cons
  • Searching across different databases is not intuitive
  • Additionally, I have been frustrated by the inability to make mass changes to leads
  • It would be greatly beneficial to me if the tagging system were more robust.
Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.

Reviews

Copper Reviews
Top Favorable Review
R
Reyna
Reviewed on Jul 2, 2021

Copper is a feature-rich CRM program that receives frequent updates. It facilitates client communication and organizational maintenance for businesses. Though I wish it could connect files to tasks, all in all, I heartily recommend it.

User friendly, and frequent software updates

Not able attach a file to an activity

Top Critical Review
L
Louann
Reviewed on Jul 2, 2021

We have implemented Copper as our CRM, and it has been instrumental in supporting our sales pipeline in new and innovative ways

The aspect I appreciate the most about this product is its outstanding integration with Google. I have found it to be very reliable, and I particularly enjoy the recent updates that have been introduced.

Searching across different databases is not intuitive. Additionally, I have been frustrated by the inability to make mass changes to leads. It would be greatly beneficial to me if the tagging system were more robust.

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Alternatives

Copper Alternatives
8.8
Keap Alternatives
8.8
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Copper vs. Keap: Detailed Comparison

Copper vs. Keap Top Ratings & Reviews: Copper

In our rating and review comparison of Copper vs. Keap, Copper has 13 user reviews and Keap has 58. The average star rating for Copper is 4.30 while Keap has an average rating of 4.29. Copper has more positive reviews than Keap. Comparing Copper vs. Keap reviews, Copper has stronger overall reviews.

Copper vs. Keap Best Features & Functionality: Copper

Copper vs. Keap both offer a strong set of features and functionality including Customer Management, Campaign Types, Reporting & Analytics, Supported Channels, Customizable Items, Collaboration Tools, File Management, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Google Workspace, After-Sales Service. In our feature comparison of Copper vs. Keap, Copper offers more of the most popular features and tools than Keap.

Copper vs. Keap Best Pricing: Copper

In our pricing comparison of Copper vs. Keap, Copper's pricing starts at $23/month and is more affordable compared to Keap's starting cost of $129/month.

Copper vs. Keap Best Usability: Keap

Our comparison of Copper vs. Keap shows that Keap scores higher in usability for meets requirements, quality of support, ease of admin. Copper scores higher in ease of use, learning curve, setup & support, but Keap has the best scores overall for system usability.

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