Cisco Webex vs. EZTalks: Which is Best? - Wheelhouse

Cisco Webex vs. EZTalks: Which is Best?

Cisco Webex vs. EZTalks Best Overall: EZTalks

In our comparison of Cisco Webex vs. EZTalks, EZTalks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cisco Webex Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
EZTalks Quick Info
WH Score:
8.8
Pricing Score:
8.6
Feature Score:
8.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Cisco Webex Pricing
Price Range
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* Vendor does not share prices.

EZTalks Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Cisco Webex Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
EZTalks Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling

Pros & Cons

Cisco Webex Pros & Cons
Pros
  • Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
Cons
  • The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
EZTalks Pros & Cons
Pros
  • The pricing is reasonable, despite experiencing some connectivity issues with their website.
Cons
  • The free version haslimited functionality.

Reviews

Cisco Webex Reviews
Top Favorable Review
P
Pedro
Reviewed on Jul 2, 2021

I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.

Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.

The audio connections is at times problematic.

Top Critical Review
L
Louise
Reviewed on Jul 2, 2021

The ideal software with complete functionality.

The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.

EZTalks Reviews
Top Favorable Review
J
Jeffrey
Reviewed on Jul 2, 2021

Unfortunately, due to the communication issues caused by the product's malfunction, I have been unable to communicate with my colleagues."

The pricing is reasonable, despite experiencing some connectivity issues with their website.

There are several issues I have encountered recently. Firstly, when trying to sign in to the eztalks platform, a "502 bad Gateway" error message appears, preventing me from joining meetings

Top Critical Review
T
Thomas
Reviewed on Jul 2, 2021

The design, set up, and ease of use are great.

The free version haslimited functionality.

Alternatives

Cisco Webex Alternatives
EZTalks Alternatives
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Cisco Webex vs. EZTalks: Detailed Comparison

Cisco Webex vs. EZTalks Top Ratings & Reviews: Cisco Webex

In our rating and review comparison of Cisco Webex vs. EZTalks, Cisco Webex has 334 user reviews and EZTalks has 16. The average star rating for Cisco Webex is 4.35 while EZTalks has an average rating of 3.75. Cisco Webex has more positive reviews than EZTalks. Comparing Cisco Webex vs. EZTalks reviews, Cisco Webex has stronger overall reviews.

Cisco Webex vs. EZTalks Best Features & Functionality: EZTalks

Cisco Webex vs. EZTalks both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, File Management, Customizable Items, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Supported Channels. In our feature comparison of Cisco Webex vs. EZTalks, EZTalks offers more of the most popular features and tools than Cisco Webex.

Cisco Webex vs. EZTalks Best Pricing: EZTalks

In our pricing comparison of Cisco Webex vs. EZTalks, EZTalks's pricing starts at 0/month and is more affordable compared to EZTalks's starting cost of 0/month.

Cisco Webex vs. EZTalks Best Usability: EZTalks

Our comparison of Cisco Webex vs. EZTalks shows that EZTalks scores higher in usability for quality of support, ease of admin. Cisco Webex scores higher in ease of use, meets requirements, learning curve, setup & support, but EZTalks has the best scores overall for system usability.

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