C2CRM vs. Keap: Which is Best? - Wheelhouse

C2CRM vs. Keap: Which is Best?

C2CRM vs. Keap Best Overall: Keap

In our comparison of C2CRM vs. Keap, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2CRM Quick Info
WH Score:
7.7
Pricing Score:
7.3
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

C2CRM Pricing
Core Package (Required)
$37
per user / per month
Sales (Add On)
$15
per user / per month
Marketing (Add On)
$15
per user / per month
Customer Service (Add On)
$15
per user / per month
Keap Pricing
Pro
$129
per month
Max
$199
per month

Features

C2CRM Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Drip Campaigns
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email
Keap Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Drip Campaigns
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email

Pros & Cons

C2CRM Pros & Cons
Pros
  • Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection.
Cons
  • SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.

Reviews

C2CRM Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.

Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection

While functional, it doesn't offer the level of ease-of-use that I would prefer.

Top Critical Review
S
Shirley
Reviewed on Jul 2, 2021

If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.

The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.

SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Alternatives

C2CRM Alternatives
8.8
Keap Alternatives
8.8
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C2CRM vs. Keap: Detailed Comparison

C2CRM vs. Keap Top Ratings & Reviews: C2CRM

In our rating and review comparison of C2CRM vs. Keap, C2CRM has 8 user reviews and Keap has 58. The average star rating for C2CRM is 4.5 while Keap has an average rating of 4.29. C2CRM has more positive reviews than Keap. Comparing C2CRM vs. Keap reviews, C2CRM has stronger overall reviews.

C2CRM vs. Keap Best Features & Functionality: Keap

C2CRM vs. Keap both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of C2CRM vs. Keap, Keap offers more of the most popular features and tools than C2CRM.

C2CRM vs. Keap Best Pricing: C2CRM

In our pricing comparison of C2CRM vs. Keap, C2CRM's pricing starts at $37/month and is more affordable compared to Keap's starting cost of $129/month.

C2CRM vs. Keap Best Usability: Keap

Our comparison of C2CRM vs. Keap shows that Keap scores higher in usability for learning curve, quality of support. C2CRM scores higher in ease of use, meets requirements, setup & support, ease of admin, but Keap has the best scores overall for system usability.

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