In our comparison of BroadVoice Cloud PBX vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
Regularly updates and has a nice layout.
Poor call quality at times
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Regularly updates and has a nice layout.
Poor call quality at times
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In our rating and review comparison of BroadVoice Cloud PBX vs. Vonage, BroadVoice Cloud PBX has 19 user reviews and Vonage has 70. The average star rating for BroadVoice Cloud PBX is 4.73 while Vonage has an average rating of 4.38. BroadVoice Cloud PBX has more positive reviews than Vonage. Comparing BroadVoice Cloud PBX vs. Vonage reviews, BroadVoice Cloud PBX has stronger overall reviews.
BroadVoice Cloud PBX vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of BroadVoice Cloud PBX vs. Vonage, Vonage offers more of the most popular features and tools than BroadVoice Cloud PBX.
In our pricing comparison of BroadVoice Cloud PBX vs. Vonage, BroadVoice Cloud PBX's pricing starts at $10/month and is more affordable compared to Vonage's starting cost of $14.99/month.
Our comparison of BroadVoice Cloud PBX vs. Vonage shows that Vonage scores higher in usability for learning curve, setup & support. BroadVoice Cloud PBX scores higher in ease of use, meets requirements, quality of support, ease of admin, but Vonage has the best scores overall for system usability.
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