In our comparison of BroadVoice Cloud PBX vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
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In our rating and review comparison of BroadVoice Cloud PBX vs. VirtualPBX, VirtualPBX has 17 user reviews and BroadVoice Cloud PBX has 19. The average star rating for VirtualPBX is 4.94 while BroadVoice Cloud PBX has an average rating of 4.73. VirtualPBX has more positive reviews than BroadVoice Cloud PBX. Comparing BroadVoice Cloud PBX vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.
BroadVoice Cloud PBX vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of BroadVoice Cloud PBX vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than BroadVoice Cloud PBX.
In our pricing comparison of BroadVoice Cloud PBX vs. VirtualPBX, VirtualPBX's pricing starts at 0/month and is more affordable compared to VirtualPBX's starting cost of 0/month.
Our comparison of BroadVoice Cloud PBX vs. VirtualPBX shows that VirtualPBX scores higher in usability for learning curve, setup & support, quality of support. BroadVoice Cloud PBX scores higher in ease of use, meets requirements, ease of admin, but VirtualPBX has the best scores overall for system usability.
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