In our comparison of Bright Pattern vs. Mitel, Bright Pattern is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
General Comments: It made us contact our clients effectively through many channels at an affordable price.
New features and integrations are available with it.
Hope to have more features in the future.
You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
Bright Pattern is generally great. Working with them has been extremely simple.
Centrally locates client interactions, the system is simple and easy, training agents was simple and they easily learned the system. In case you require help, the documentation available in the system is incredible. They have excellent support staff
I don’t get informed when amendments and updates/upgrades are made.
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
General Comments: It made us contact our clients effectively through many channels at an affordable price.
New features and integrations are available with it.
Hope to have more features in the future.
Bright Pattern is generally great. Working with them has been extremely simple.
Centrally locates client interactions, the system is simple and easy, training agents was simple and they easily learned the system. In case you require help, the documentation available in the system is incredible. They have excellent support staff
I don’t get informed when amendments and updates/upgrades are made.
You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
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In our rating and review comparison of Bright Pattern vs. Mitel, Bright Pattern has 39 user reviews and Mitel has 28. The average star rating for Bright Pattern is 4.48 while Mitel has an average rating of 4.17. Bright Pattern has more positive reviews than Mitel. Comparing Bright Pattern vs. Mitel reviews, Bright Pattern has stronger overall reviews.
Bright Pattern vs. Mitel both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Conferencing Capabilities, Supported Channels, Third-Party Integrations, After-Sales Service. In our feature comparison of Bright Pattern vs. Mitel, Bright Pattern offers more of the most popular features and tools than Mitel.
In our pricing comparison of Bright Pattern vs. Mitel, Mitel's pricing starts at N/A/month and is more affordable compared to Mitel's starting cost of N/A/month.
Our comparison of Bright Pattern vs. Mitel shows that Bright Pattern scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. Mitel scores higher in learning curve, quality of support, but Bright Pattern has the best scores overall for system usability.
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