Blue Jeans vs. Switchvox Cloud: Which is Best?

Blue Jeans vs. Switchvox Cloud: Which is Best?

Blue Jeans vs. Switchvox Cloud Best Overall: Switchvox Cloud

In our comparison of Blue Jeans vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Blue Jeans Quick Info
WH Score:
8.5
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
8.0
Company Size:Mid Market, Large Market
Platforms:
Switchvox Cloud Quick Info
WH Score:
8.8
Pricing Score:
8.7
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Blue Jeans Pricing
BlueJeans Standard
$9.99
per host / per month
BlueJeans Pro
$13.99
per host / per month
BlueJeans Enterprise
$16.66
per host / per month
Switchvox Cloud Pricing
Standard
$19.99
per user / per month
Premium
$28.99
per user / per month

Features

Blue Jeans Features
  • Video Conferencing
  • Dial-In/Dial-Out Number
  • Speaker Identification
  • Add/Remove Participants
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
Switchvox Cloud Features
  • Video Conferencing
  • Dial-In/Dial-Out Number
  • Speaker Identification
  • Add/Remove Participants
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge

Pros & Cons

Blue Jeans Pros & Cons
Pros
  • The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.
Cons
  • Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.
Switchvox Cloud Pros & Cons
Pros
  • Simple to use, has a familiar interface, and simple to regulate and configure.
Cons
  • Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory.

Reviews

Blue Jeans Reviews
Top Favorable Review
C
Chang
Reviewed on Jul 2, 2021

The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.

The bandwidth consumed by BlueJeans exceeds the normal consumption.

Top Critical Review
R
Ray
Reviewed on Jul 2, 2021

When installing platforms and servers for our clients, we communicate with 30 of them (disparate) every month. Also, every day, we use it with our infrastructure team.

Smooth presentations, exceptional quality of audio and video,

Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.

Switchvox Cloud Reviews
Top Favorable Review
B
Billy
Reviewed on Jul 2, 2021

After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.

Simple to use, has a familiar interface, and simple to regulate and configure.

Limited advanced actions in the software’s IVR menu

Top Critical Review
A
Ashley
Reviewed on Jul 2, 2021

It put our phone system online and lets you administer messages and calls from anyplace in the world.

It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.

Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory

Alternatives

Blue Jeans Alternatives
Switchvox Cloud Alternatives
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Blue Jeans vs. Switchvox Cloud: Detailed Comparison

Blue Jeans vs. Switchvox Cloud Top Ratings & Reviews: Blue Jeans

In our rating and review comparison of Blue Jeans vs. Switchvox Cloud, Blue Jeans has 36 user reviews and Switchvox Cloud has 22. The average star rating for Blue Jeans is 4.33 while Switchvox Cloud has an average rating of 3.90. Blue Jeans has more positive reviews than Switchvox Cloud. Comparing Blue Jeans vs. Switchvox Cloud reviews, Blue Jeans has stronger overall reviews.

Blue Jeans vs. Switchvox Cloud Best Features & Functionality: Switchvox Cloud

Blue Jeans vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Blue Jeans vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Blue Jeans.

Blue Jeans vs. Switchvox Cloud Best Pricing: Blue Jeans

In our pricing comparison of Blue Jeans vs. Switchvox Cloud, Blue Jeans's pricing starts at $9.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.

Blue Jeans vs. Switchvox Cloud Best Usability: Switchvox Cloud

Our comparison of Blue Jeans vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Blue Jeans scores higher in setup & support, quality of support, but Switchvox Cloud has the best scores overall for system usability.

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